Enterprise Sales & Relationship Manager (m/f/d)

TRS Recovery Services; Warszawa; On-site; PLN 180,000 - 300,000; Full time

Job summary

Fiserv is seeking an Enterprise Sales & Relationship Manager to hunt and sign new enterprise merchants and manage existing client relationships. You will drive cross-sell opportunities, grow top-line revenue across merchant acquiring, terminals, gateways, and related services, and develop GTM strategies for market expansion in a pan-CEE focus.

Expect to leverage strong negotiation skills, deep payments knowledge, and the ability to navigate large, multicultural organisations.

Qualifications

• Minimum 5 years of experience in the merchant acquiring industry.
• Solid understanding of payments technology, including omnichannel platforms, gateways and terminals.
• Ability to drive deals through the sales process, negotiate, and secure contracts.
• Strong communication and negotiation skills, with a track record of closing deals and building long-term client/partner relationships.
• Ability to navigate large, multicultural organisations and collaborate across teams.

Responsibilities

• Identify and sign new sales opportunities and manage relations with existing clients.
• Cross-sell products from the sales portfolio.
• Grow revenue by selling Fiserv's Enterprise offering across merchant acquiring, terminals, gateway and value-added services.
• Develop and execute go-to-market strategies and refine pricing models and contract frameworks.
• Collaborate with internal stakeholders to deliver customer value and maintain high customer satisfaction.

Skills

Merchant acquiring experience

Payments technology knowledge

Sales negotiation

Client relationship management

English and Polish proficiency

Job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Enterprise Sales & Relationship Manager (m/f/d)

What does a successful Enterprise Sales & Relationship Manager do?

You will be responsible for hunting and signing new enterprise merchants. The role will also involve managing relations with existing clients and offering new products from our sales portfolio. You will grow Fiserv market share through the successful execution of the full cycle of new sales and cross-sell activities.

What You Will Do

• Identify and sign new sales opportunities, as well as manage relationships with existing clients and offer new products by cross sale activities
• Grow top line revenue by selling Fiserv's Enterprise offering, covering merchant acquiring, terminals, gateway and a wide range of value-added services
• Focus on target segments which are Retail, Grocery, QSR, Hospitality, Mobility, Delivery with an omnichannel and pan-CEE orientation, including Merchants, ISVs and Payment Facilitators, looking to enter card acquiring or to upgrade their current acquiring capabilities
• Manage and develop relations with existing clients and cross-sell of new products
• Develop and execute detailed go to market strategies that deliver business growth and incremental revenue to Fiserv; as well as develop and refine pricing models and contract frameworks.

What You Will Need To Have

• Minimum 5 years of experience in the merchant acquiring industry
• A solid understanding of payments technology - specific familiarity with omnichannel platforms, gateways & terminals
• Ability to successfully manage sales deals through the sales process, negotiation, and contract signature,
• Strong communication and negotiation skills delivering deal wins and fostering long-term client and partner relationships; as well as strong business analysis and financial acumen
• Ability to navigate and manage relationships within and across large, multi-cultural organisations
• Fluent English and Polish (other languages advantageous)
• Active driving license.

#LI-1IB

Our commitment to Diversity and Inclusion

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.