Enrollment Advisor — eSpelman Certificate Programs

Spelman College (Old); Poland; Hybrid; PLN 156,000 - 246,000; Full time

Job summary

A higher education institution is seeking an eSpelman Enrollment Advisor responsible for assisting prospective learners through the enrollment process for certificate programs. The role involves guiding students, providing information, maintaining contact throughout the application process, and tracking interactions in a CRM system. The ideal candidate will possess strong customer service, communication, and organizational skills, with a focus on detail and the ability to use software tools effectively. This position offers a full-time hybrid work model.

Qualifications

• Requires excellent interpersonal, customer service, and organizational skills.
• Good oral and written communication skills are important.
• Must be detail-oriented and possess analytical skills.

Responsibilities

• Guide prospective eSpelman Learners through the application and enrollment stages.
• Maintain contact with prospective eSpelman Learners throughout the application process.
• Provide detailed information about available programs and admission requirements.

Skills

Interpersonal skills

Customer service skills

Organizational skills

Detail-oriented

Analytical skills

Communication skills

Tools

Microsoft Office Suite

BANNER ERP system

Job description

A higher education institution is seeking an eSpelman Enrollment Advisor responsible for assisting prospective learners through the enrollment process for certificate programs. The role involves guiding students, providing information, maintaining contact throughout the application process, and tracking interactions in a CRM system. The ideal candidate will possess strong customer service, communication, and organizational skills, with a focus on detail and the ability to use software tools effectively. This position offers a full-time hybrid work model.