Engineering Team Lead
- Salary: £230,000 PLN per annum, plus company benefits
- Location: Hybrid Warsaw
- Contract: Full Time, Permanent
- Shifts: 40 hours per week, Monday - Friday, 9am until 6.00pm with 1 hours unpaid lunch break
- Work model: Hybrid
Williams Lea seeks an Engineering Team Lead to join our team!
Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-imbedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.
Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global "Optishore™" delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.
Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.
Purpose of role
The Engineering Team Leader is a hands-on technical leadership role within a tribe. You are the day-to-day leader for a team of engineers supporting a portfolio of technology products, reporting directly to the Engineering Manager.
This role bridges the gap between strategic engineering direction and daily execution, ensuring your tribe delivers quality, well-governed software whilst developing team capability. The Engineering Team Leader acts as the key technical decision-maker during delivery, balancing trade-offs between speed, quality and technical debt.
Key responsibilities
Team Leadership
- Lead, motivate and develop a team of engineers within your tribe.
- Conduct regular 1:1s, set objectives, manage performance and foster a culture of continuous improvement.
- Mentor, coach and develop engineers, helping build team capability and supporting individual career growth.
- Onboard new team members, identify an onboarding buddy and track onboarding progress.
- Develop future leaders within your team.
Technical Governance
- Ensure coding standards, code reviews, testing practices and CI/CD pipelines are followed.
- Champion engineering best practices and maintain technical quality across products.
- Maintain and enforce technical standards and engineering practices across the tribe, ensuring governance and compliance.
- Ensure all repositories are onboarded to SonarCloud with quality gates enforced.
- Drive towards zero critical/blocker issues and maintain healthy coverage thresholds.
Delivery Accountability
- Own sprint-level delivery for your tribe.
- Collaborate with Scrum Masters on sprint planning, remove blockers, and ensure the team consistently meets commitments.
- Act as the key technical decision-maker during delivery, balancing trade-offs between speed, quality and technical debt.
- Ensure alignment across distributed teams.
Product Stewardship
- Maintain deep knowledge of the technology products in your tribe.
- Ensure documentation, runbooks and operational readiness are kept current and accessible.
- Review product documentation, runbooks and outstanding technical debt regularly.
Stakeholder Engagement
- Act as the technical point of contact for Technical Product Owners, Business Analysts and other stakeholders.
- Translate business needs into actionable technical plans.
- Provide technical direction, working closely with the Engineering Manager and Architects to align on strategy and approach.
Operational Excellence
- Support incident management and production issues within your product portfolio.
- Drive root cause analysis and ensure post-incident improvements are implemented.
- Encourage engineers to instrument services with meaningful metrics, traces and logs using Datadog.
- Set the expectation that every production service has monitors and alerting configured.
Driving Best Practices
- Enforce the agreed branching strategy (e.g. GitFlow or trunk-based) consistently across teams.
- Ensure PRs are small, well-described and reviewed within agreed SLA.
- Champion CI/CD pipeline hygiene - green builds, automated tests and clean merges.
- Promote the use of approved AI tools (e.g. GitHub Copilot, Claude) to accelerate development.
- Encourage experimentation while ensuring adherence to security and data governance policies.
Core Attributes
- Technical Expertise: Strong hands-on engineering background with the ability to guide architectural decisions and mentor team members on best practices.
- Continuous Improvement: Proactively identifies process inefficiencies, technical debt and opportunities for automation. Drives improvement initiatives within the tribe.
- Ownership & Accountability: Takes ownership of outcomes - both successes and setbacks. Sets clear expectations and holds yourself and the team to high standards.
- Planning & Prioritisation: Balances competing demands across m