Engineer - Customer Identity and Access Management (CIAM)

Sysco; Polska; Híbrido; PLN 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private medical care

Hybrid working

Cafeteria platform

MultiSport card

Life insurance

Integration events

Complimentary coffee and tea

Resumo da oferta

Sysco is seeking a talented Engineer - CIAM in Kraków to design, implement and support CIAM solutions. You will specialize in Okta SSO and MFA, with 2–4+ years of IAM experience, collaborating cross-functionally in a hybrid work environment.

Responsibilities include configuring Okta, designing CIAM solutions, troubleshooting, creating runbooks, and leading integration projects for SaaS, cloud, and on‑prem platforms. Strong communication and hands‑on skills are required.

Qualificações

• Bachelor’s degree or equivalent work experience in a related field.
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Responsabilidades

• Configure and manage Okta SSO, MFA, lifecycle management and integration with eCommerce apps.
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Conhecimentos

Okta SSO

MFA

Azure Entra

API development

REST APIs

CIAM integrations

SaaS integrations

Agile

Troubleshooting

On‑prem integration

Formação académica

Bachelor’s Degree in Computer Science or related field

IAM certifications (preferred)

Ferramentas

Okta

SailPoint

ForgeRock

Azure AD

Descrição da oferta de emprego

JOB DESCRIPTION

Engineer - Customer Identity and Access Management (CIAM)

Location: Kraków, Poland

Working Days: Monday -Friday ****

Hybrid work: 2 days in office and 3 days remote ****

Working Hours: 9 am-5 pm ****

On Call: Rotation

The Opportunity

Sysco is hiring a highly skilled Engineer - Customer Identity and Access Management (CIAM) with a strong background in Customer Identity & Access Management (CIAM) solutions, specializing in Okta SSO and MFA. The ideal candidate will bring a minimum of 2 to 4+ years of experience in IAM technologies (Okta, Azure Entra, Identity Governance tools) and will play a critical role in designing, implementing, and supporting IAM solutions. This role requires hands‑on expertise, cross‑functional collaboration, and strong communication skills to drive secure and seamless identity solutions across the organization. This is an individual contributor role.

Responsibilities:

• Configuring and managing Okta SSO, MFA, lifecycle management, and integration with eCommerce applications
• Designing, implementing, and maintaining CIAM solutions, leveraging Okta for global applications
• Troubleshooting and resolving complex integration issues, ensuring service reliability and minimal disruption to business operations
• Developing and maintaining technical and project documentation, including architecture diagrams, project plans, status reports, and operational runbooks
• Serving as the technical SME for integration efforts, translating business and security requirements into effective identity solutions
• Providing 24X7 On‑Call support for CIAM services
• Managing integration projects for end‑to‑end, including planning, scoping, resourcing, risk mitigation, stakeholder communication, and on‑time delivery
• Developing custom scripts, customizations and APIs to support business needs

Requirements:

• A Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related field; or equivalent work experience
• An advanced degree or IAM‑related certifications
• 2 to 3+ years of experience in IAM technologies with strong hands‑on expertise in Okta
• Experience in customizations, scripts development, and API development
• A proven track record leading IAM integrations involving SaaS, cloud, and on‑prem platforms
• 3+ years of experience with IAM platforms such as SailPoint, ForgeRock, or Azure AD
• 3+ years of experience managing or coordinating IT/security projects (Agile, Waterfall, or hybrid environments)
• Okta Certified Professional or Developer
• Strong hands‑on experience with Okta SSO, MFA, adaptive authentication policies, risk‑based authentication, and advanced integrations
• Proven ability to integrate diverse business applications into CIAM platform
• Strong experience with API‑based integration and REST API workflows for identity services
• Ability to develop and maintain Okta APIs, custom flows, and templates
• Experience in implementing risk‑based, adaptive, and passwordless authentication solutions
• Advanced troubleshooting of issues and strong analytical skills
• Working knowledge of other IAM tools

Benefits:

• Private medical care
• Hybrid working
• Cafeteria platform
• MultiSport card
• Life insurance
• Integration events
• Complimentary coffee and tea available in the office
• Convenient on‑site parking for employees
• Modern and well‑equipped office with dedicated relaxation and leisure areas, including Xbox and foosball