Energy Technical Services Engineer (Hybrid)

TE Connectivity Corporation; Kraków; Hybrid; PLN 110,000 - 170,000; Full time

Benefits offered by this job

Extensive training and career growthop

Life insurance

Employee referral bonus

Performance‑based bonus plans

Job summary

TE Connectivity plc in Krakow is seeking a Technical Service Specialist to join the Energy European team. You will provide technical input for tenders, RFQs, and customer inquiries while collaborating with Product Management, Sales, and Engineering to ensure robust solutions.

The role requires a bachelor’s degree in electrical engineering, at least 3 years in technical product support or related functions, and fluent English. Knowledge of MS Office and a customer-focused mindset are essential.

Qualifications

• Bachelor’s degree in electrical engineering or a similar technical discipline.
• At least 3 years’ experience in technical product support, technical services, application engineering, or a similar function.
• Fluent English; an additional language is an advantage.
• Good working knowledge of Microsoft Office tools.

Responsibilities

• Taking ownership of assigned product lines such as heat‑shrink and cold‑shrink LV, MV & HV cable accessories.
• Providing day‑to‑day technical support for Sales, Business Development, Customer Service, Tender Management, and Project teams.
• Defining, selecting, and verifying products and solutions for customer requirements.
• Creating, optimizing, and validating final BOMs for customized solutions.
• Supporting kit and BOM optimization to improve solution competitiveness, margin, and customer value.
• Coordinating type tests and following up on execution with relevant stakeholders.
• Actively contributing to tenders, RFQs, RFPs, and RFTs by providing reliable technical input.
• Performing cost estimation and supporting Product Management and Finance in cost‑related evaluations.
• Coordinating technical topics with Engineering, Product Management, Sales, Plants, Quality, Finance, Customer Service, and Technical Product Documentation.
• Supporting non‑NPI part‑number creation, technical documentation updates, and PII‑related activities where required.
• Ensuring timely and accurate handling of technical queries in line with Technical Services role charter expectations.
• Escalating complex technical topics to Engineering or other expert functions when required and following up until closure.
• Maintaining knowledge of assigned product lines, applications, customer requirements, and market trend

Skills

Electrical engineering

Technical product support

Education

Bachelor's degree in electrical engineering

Tools

Microsoft Office

Job description

TE Connectivity plc in Krakow is seeking a Technical Service Specialist to join the Energy European team. You will provide technical input for tenders, RFQs, and customer inquiries while collaborating with Product Management, Sales, and Engineering to ensure robust solutions.

The role requires a bachelor’s degree in electrical engineering, at least 3 years in technical product support or related functions, and fluent English. Knowledge of MS Office and a customer-focused mindset are essential.