Education Operations, Specialist

kcura; Kraków; Hybride; PLN 96 000 - 144 000; Plein temps

Résumé du poste

Relativity Education Operations Specialist supports the execution of education programs through operational and administrative activities, ensuring successful delivery of learning experiences. You will contribute to process improvements, automation initiatives, and scalable education workflows.

The role involves scheduling trainings, coordinating with internal teams, and handling LMS updates in a hybrid Kraków office. Collaboration with Finance and Legal is key.

Qualifications

• 1-3 years of professional experience.
• Strong attention to detail.
• Excellent communication skills.
• Basic experience working with learning management systems (LMS).
• Basic experience using AI tools.
• Curiosity and a continuous improvement mindset.

Responsabilités

• Support workspace creation, scheduling activities, and LMS updates.
• Review and manage flagged candidate attempts.
• Respond to customer inquiries related to education programs in a timely manner.
• Execute training and certification contracts while collaborating with Finance and Legal teams to refine and improve processes.
• Assist with program logistics and documentation, including scheduling trainings and webinars across internal systems.
• Support projects, process improvement initiatives, and AI-driven innovations that increase scalability and eliminate manual processes.
• Track action items and support timelines for team and department projects.
• Communicate program updates and project status to stakeholders.

Connaissances

Attention to detail

Communication skills

Curiosity

Continuous improvement mindset

Outils

Learning Management Systems (LMS)

AI tools

Description du poste

Posting Type

Hybrid

Job Overview

WHO WE ARE

Relativity is a leading legal data intelligence company building technology that helps users organize data, discover the truth, and act on it with confidence. Our AI-powered, cloud platform, RelativityOne, transforms massive volumes of complex information into actionable insights for litigation, investigations, regulatory inquiries, data breach responses, and other high-stakes legal work where accuracy and trust are crucial.

The world’s largest law firms, corporations, and government agencies rely on Relativity’s legal AI software to securely surface and manage the most relevant and impactful information in their matters. Beyond our commercial impact, we are committed to expanding access to technology and supporting pro bono legal work.

WHAT WE DO

The Education Operations team supports the delivery and continuous improvement of Relativity’s education and certification programs. The team manages operational processes, learning systems, program logistics, and stakeholder communications to ensure high-quality learning experiences while driving efficiency through process improvements and automation.

ABOUT THE ROLE

The Education Operations Specialist supports the execution of education programs through operational and administrative activities that ensure the successful delivery of learning experiences. This role also contributes to process improvements, automation initiatives, and operational efficiencies that help scale education programs and reduce manual effort.

Job Description and Requirements

WHAT YOU’LL DO

• Support workspace creation, scheduling activities, and LMS updates.
• Review and manage flagged candidate attempts.
• Respond to customer inquiries related to education programs in a timely manner.
• Execute training and certification contracts while collaborating with Finance and Legal teams to refine and improve processes.
• Assist with program logistics and documentation, including scheduling trainings and webinars across internal systems.
• Support projects, process improvement initiatives, and AI-driven innovations that increase scalability and eliminate manual processes.
• Track action items and support timelines for team and department projects.
• Communicate program updates and project status to stakeholders.

WHAT WE’RE LOOKING FOR

Required

• 1-3 years of professional experience.
• Strong attention to detail.
• Excellent communication skills.
• Basic experience working with learning management systems (LMS).
• Basic experience using AI tools.
• Curiosity and a continuous improvement mindset.

WHY WE COULD BE A GREAT FIT

Impactful Mission

• Build systems that help customers organize data, discover the truth, and act on it in high-stakes legal matters.

Engineering at Scale

• Work on distributed, cloud-native systems that process large volumes of data.

Cutting-Edge Technology

• Build with AI, cloud platforms, and scalable architectures shaping legal tech.

Growth and Ownership

• Gain experience owning systems end-to-end across cloud and distributed environments.

Collaborative Culture

• Work in a team focused on knowledge sharing and continuous improvement.

Inclusive Environment

• Diverse perspectives create stronger teams and better outcomes.

Compensation and Benefits

• Competitive salary, benefits, DTO, parental leave, and equity program.

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values: 96000 and 144000PLN

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Coaching, Communication, Facilitation, Learning Management, Needs Analysis, Performance Improvements, Sales Enablement, Stakeholder Management, Strategic Planning, Training Delivery