Ecommerce Operations Assistant - Multi-Channel (Remote)

AUGO; Polska; Hybrid; PLN 155,000 - 233,000; Full time

Benefits offered by this job

Fully Remote

Growth opportunities

Direct team access

Brand with traction

Job summary

AUGO is hiring a 100% remote Ecommerce Operations Assistant to support Amazon operations, customer service, pricing, and cross-channel store management. You’ll work across Amazon, Shopify, TikTok Shop, and international marketplaces, ensuring listings stay healthy, pricing remains consistent, and customer messages are answered promptly.

You’ll collaborate with department heads, own diverse tasks, and help scale AUGO’s home and outdoor products globally while maintaining high standards and fast

Qualifications

• 1+ year direct hands-on Amazon Seller Central experience — non-negotiable.
• Experience monitoring or managing e-commerce listings across platforms.
• Prior customer service background and ability to multi-task with multiple stakeholders.
• Near-native written English required for clear communication.

Responsibilities

• Monitor Amazon listing health across our catalog and flag issues within 24 hours.
• Respond to Amazon customer messages within 24 hours and manage the support inbox.
• Support Shopify store updates, TikTok Shop maintenance, and cross-platform coordination.
• Keep pricing accurate and aligned across Amazon US and international marketplaces, Shopify, and TikTok Shop.
• Basic image editing in Canva/Photoshop and prepare listing images to spec.
• Conduct basic supplier research and build vendor comparison spreadsheets.

Skills

Amazon Seller Central

Near-native English

Customer service

Detail-oriented

Tools

Helium 10

Shopify

Canva

Photoshop

Google Sheets

Job description

AUGO is hiring a 100% remote Ecommerce Operations Assistant to support Amazon operations, customer service, pricing, and cross-channel store management. You’ll work across Amazon, Shopify, TikTok Shop, and international marketplaces, ensuring listings stay healthy, pricing remains consistent, and customer messages are answered promptly.

You’ll collaborate with department heads, own diverse tasks, and help scale AUGO’s home and outdoor products globally while maintaining high standards and fast