eCommerce Manager

Easy Outsource; Poland; On-site; PLN 60,000 - 80,000; Full time

Job summary

A growing eCommerce company in Poland is seeking an experienced eCommerce Store Manager to oversee their Amazon store and manage eBay and Walmart platforms. The ideal candidate will focus on optimizing listings, managing inventory, and ensuring customer satisfaction. Responsibilities include analyzing sales performance, creating A+ content, and maintaining listing health. Candidates should have proven eCommerce management experience, particularly on Amazon, along with familiarity with associated platforms. Strong organizational, analytical, and customer service skills are essential for success.

Qualifications

• Proven experience in eCommerce management, particularly on Amazon.
• Familiarity with eBay and Walmart is a plus.
• Strong knowledge of listing optimization, keyword research, and content creation.

Responsibilities

• Ensure optimal listing health across Amazon, eBay, and Walmart.
• Regularly update product listings to enhance visibility and conversion rates.
• Create and manage A+ content for brand differentiation.
• Develop and implement meta tags and keyword strategies for improved search rankings.
• Monitor inventory levels and coordinate restocking.
• Handle customer inquiries and issues efficiently.
• Analyze sales performance and generate reports to track KPIs.

Skills

Organizational skills

Analytical skills

Customer service skills

Tools

Microsoft Suite

Helium10

Canva

Photoshop

Job description

We are seeking an experienced eCommerce Store Manager to oversee our Amazon store, with additional responsibilities for eBay and Walmart platforms. The ideal candidate will have a strong focus on listing health, inventory management, and customer relations, with a proactive approach to optimizing our online presence.

Key Responsibilities

• Listing Management
  • Ensure optimal listing health across Amazon, eBay, and Walmart.
  • Regularly update product listings to enhance visibility and conversion rates.
• Brand & Content Updates
  • Create and manage A+ content for brand differentiation.
  • Develop and implement meta tags and keyword strategies for improved search rankings.
• Inventory Management
  • Monitor inventory levels and coordinate restocking to prevent stockouts and overstock situations.
• Customer Management
  • Handle customer inquiries and issues efficiently to ensure high satisfaction levels.
  • Manage and respond to product reviews, encouraging positive feedback.
• Reporting
  • Analyze sales performance and generate reports to track KPIs and identify areas for improvement.

Qualifications

• Proven experience in eCommerce management, particularly on Amazon.
• Familiarity with eBay and Walmart is a plus.
• Strong knowledge of listing optimization, keyword research, and content creation.

Software & Tools

• Proficient in Microsoft Suite and Outlook.
• Experience with Helium10 for keyword research and listing optimization.
• Basic knowledge of Canva for graphic design is required; proficiency in Photoshop is a plus.

Skills

• Excellent organizational and multitasking abilities.
• Strong analytical skills and attention to detail.
• Effective communication and customer service skills.