Dynatrace Platform Engineer

RHONDOS Inc; Polska; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Remote-first

Company equipment

Training budget

Performance incentives

Job summary

Rhondos Inc. is seeking a Dynatrace Consultant to join our Professional Services Team.

You will configure and optimize the Dynatrace Unified Observability Platform across cloud, hybrid, and on-prem environments including leading PowerConnect App implementation, SAP observability, to help engineering and operations teams reduce MTTR and improve performance. In this client-facing role, you will work with senior architects on complex initiatives, lead workshops, and deliver best-practice

Qualifications

• Bachelor's degree in CS/IT/Engineering or equivalent experience.
• 1–3 years in APM or observability roles.
• 1+ years hands-on Dynatrace implementation and administration.
• Practical cloud experience (AWS/Azure/GCP) and containerization (Docker/Kubernetes).
• Knowledge of programming languages (Java/.NET/Python/JavaScript).

Responsibilities

• Lead PowerConnect App implementation, configuration, and SAP observability integration.
• Customize and maintain PowerConnect dashboards, logs, and metrics for SAP landscapes.
• Onboard apps, infrastructure, and cloud workloads for full-stack monitoring.
• Design, build, and maintain dashboards, alerting, workflows, and analytics using DQL and Grail.
• Monitor performance and reliability; lead root-cause analysis with Davis AI insights.
• Configure Synthetic Monitoring, Real User Monitoring, APM, and Log Monitoring.
• Conduct health assessments and architecture reviews; deliver best-practice recommendations.
• Integrate Dynatrace with ITSM and collaboration tools (ServiceNow, Jira, Slack).
• Mentor junior consultants and contribute to internal observability standards.
• Lead customer and internal enablement workshops and runbooks.

Skills

Dynatrace

APM

Cloud platforms

Docker/Kubernetes

Programming

OpenTelemetry

SAP integration

Communication

Education

Bachelor's degree (CS/IT/Engineering)

Tools

Dynatrace

Jira

ServiceNow

Slack

GitHub Actions

Terraform

Job description

Rhondos Inc. is looking for a Dynatrace Consultant to join our Professional Services Team. In this client- and stakeholder-facing role, you will configure and optimize the Dynatrace Unified Observability Platform across cloud, hybrid, and on-premises environments including leading PowerConnect App implementation, configuration, and customization for SAP observability to help engineering and operations teams reduce mean time to resolution (MTTR), improve application performance, and build a mature observability practice. You'll work independently on well-defined engagements while collaborating with senior architects on more complex initiatives.

Key Responsibilities

• Lead PowerConnect App implementation, configuration, and customization within Dynatrace to extend observability into SAP environments.

• Customize and maintain PowerConnect's dashboard library, log processing, and metric extraction rules to reflect each customer's SAP landscape and business processes.

• Onboard applications, infrastructure, and cloud workloads (AWS, Azure, or GCP; Kubernetes and Docker) for full-stack monitoring.

• Design, build, and maintain custom dashboards, alerting profiles, workflows, and analytics using Dynatrace Query Language (DQL) and Grail.

• Monitor application performance and availability; lead troubleshooting and root-cause analysis, leveraging Davis AI causal insights.

• Configure Synthetic Monitoring, Real User Monitoring (RUM), APM, and Log Monitoring to close observability gaps.

• Conduct health assessments and architecture reviews, and deliver clear, actionable best-practice recommendations.

• Integrate Dynatrace with ITSM and collaboration tools such as ServiceNow, Jira and Slack.

• Support OpenTelemetry and distributed-tracing initiatives across microservices architectures.

• Partner with Product Development and Product Support teams and drive continuous improvement in system functionality and reliability.

• Lead customer and internal enablement workshops, training sessions, and operations review meetings.

• Maintain clear technical documentation, implementation guides, and runbooks.

• Mentor junior consultants and contribute to internal observability standards and best practices.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.

• 1-3 years of experience in Application Performance Management (APM), observability, or related IT infrastructure roles.

• 1+ years of hands-on experience implementing and administering Dynatrace (or comparable APM/observability tooling).

• Practical experience with at least one major cloud platform (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes).

• Working knowledge of one or more programming/scripting languages (Java, .NET, Python, or JavaScript).

• Solid understanding of distributed systems, microservices, and modern web application architectures.

• Strong analytical and problem-solving skills, with the ability to diagnose complex performance issues under pressure.

• Excellent written and verbal communication skills, including the ability to translate technical findings into business impact for non-technical stakeholders.

Preferred Qualifications

• Dynatrace Certified Associate or Dynatrace Certified Professional certification.

• Prior consulting, client-facing, or project management experience.

• Familiarity with OpenTelemetry, Grail/DQL, and Davis AI-driven anomaly detection.

• Experience with SAP environments (S4HANA, ECC, BW, PI/PO, HANA) and PowerConnect or similar SAP-to-observability integration tools.

• Experience with CI/CD tooling (Jenkins, GitHub Actions, GitLab CI/CD) and infrastructure-as-code (Terraform, Ansible).

• Exposure to relational database technologies (Oracle, SQL Server, DB2).

• ITIL Foundation certification or familiarity with ITSM processes.

• Employment for this role is structured through an Employer of Record (EOR) in your country of residence.
• Full statutory benefits and entitlements for the country of residence — including paid annual leave, public holidays, sick leave, and pension or social insurance contributions as applicable.
• Competitive base salary plus performance-based incentives.
• Paid PowerConnect and SAP certification training and professional development budget.
• We also offer:
• A fully remote-first working environment with genuine flexibility
• Company-provided equipment
• Direct exposure to a global enterprise customer base.
• A small, high-caliber team where your work has immediate impact
• The opportunity to grow with a profitable, product-led company in an expanding market