A leading technology consulting firm located in Katowice is seeking an experienced Business Analyst specializing in Dynamics 365 Sales. The candidate will work closely with both business stakeholders and technical teams to analyze and document sales processes. Ideal applicants will have a solid understanding of CRM capabilities and the ability to work in a hybrid environment. Fluency in both English and Polish is essential.
Qualifications
3+ years of experience as a Business Analyst in the CRM domain.
Strong understanding of sales processes in B2B environments.
Comfortable working in a remote, international environment.
Responsibilities
Serve as the primary liaison between business stakeholders and technical teams.
Capture and document business requirements related to sales processes.
Support optimization of sales processes within Dynamics 365 Sales.
Skills
Business Analyst experience
Understanding of sales processes
Communication skills
Agile mindset
Familiarity with CRM integrations
Fluency in Polish
Fluency in English
Education
Bachelor or Master in Computer Science or Information Technology
Tools
Dynamics 365 Sales
Customer Insights Journeys
Power Platform components
Job description
A leading technology consulting firm located in Katowice is seeking an experienced Business Analyst specializing in Dynamics 365 Sales. The candidate will work closely with both business stakeholders and technical teams to analyze and document sales processes. Ideal applicants will have a solid understanding of CRM capabilities and the ability to work in a hybrid environment. Fluency in both English and Polish is essential.