Digital Farming Success & Activation Lead

Bayer CropScience Limited; Warszawa; Hybrid; PLN 142,000 - 170,000; Full time

Benefits offered by this job

Home office allowance

Supplementary medical services

Flexible benefits

Job summary

Bayer CropScience Limited is seeking a Customer Success and Digital Activation Specialist to support Digital Farming Solutions users and customers across EMEA and local commercial teams. You will drive adoption, engagement and retention while enabling Seeds and Crop Protection sales through activation of tools like Climate FieldView and other DFS solutions.

You will collaborate with the Digital Business Manager, provide first-line support, train retailers, and track activation metrics to meet

Qualifications

• Bachelor’s degree in Agri‑Business, Agronomy, Ag‑Sciences or a related discipline.
• Experience in agriculture, digital agriculture platforms, customer support, account management or commercial activation.
• Proficiency with digital farming tools (e.g., Climate FieldView), CRM systems such as Salesforce.

Responsibilities

• Enable sales of Bayer digital farming tools with customers remotely, in the field, at events and in meetings.
• Provide customer guidance, training, and best-practice recommendations to improve product usage and value realization.
• Support activation and engagement of FieldView and other DFS solutions, including equipment connectivity, data layers and relevant non‑connected features.
• Provide first-line technical assistance, manage escalations when required and document inquiries in Salesforce.
• Collect customer feedback and share actionable insights with product, portfolio and commercial teams to improve products, services and activation workflows.
• Build and maintain strong relationships with sales teams, dealers, partners and internal stakeholders to support lead handover and customer activation.
• Collaborate with EMEA Business Operations to ensure customer-facing teams have the tools, guidance and support needed for effective activation.
• Track activation, adoption and engagement metrics and contribute to achieving country adoption targets and roadmap priorities.

Skills

Customer orientation

Communication skills

Analytical ability

Team collaboration

Independent working

Education

Bachelor’s degree in Agri‑Business/Agronomy/Ag‑Sciences

Tools

Salesforce

Digital farming tools (Climate FieldView)

Job description

Bayer CropScience Limited is seeking a Customer Success and Digital Activation Specialist to support Digital Farming Solutions users and customers across EMEA and local commercial teams. You will drive adoption, engagement and retention while enabling Seeds and Crop Protection sales through activation of tools like Climate FieldView and other DFS solutions.

You will collaborate with the Digital Business Manager, provide first-line support, train retailers, and track activation metrics to meet