Digital Account Manager OEM - Poland

Gruppo SKF; Warszawa; On-site; PLN 90,000 - 130,000; Full time

Job summary

SKF in Warsaw, Poland, seeks an experienced Digital Account Manager (DAM) to drive profitable growth across assigned customers. You will coordinate relationships and opportunities, delivering value through digital channels and in-person meetings as needed.

The role requires 2+ years in sales, a Bachelor's degree, and strong negotiation skills. English at B1 level, plus proficiency with Microsoft 365 and digital sales tools, are essential.

Qualifications

• Minimum 2 years of experience in sales or a similar commercial role, preferably within digital sales or account management.
• Bachelor's degree or higher.
• Solid sales and negotiation capabilities, combined with a solid understanding of digital solutions and customer needs.
• Good command of English (B1 level), both written and spoken.
• Customer-focused and commercially minded, with good communication and relationship-building skills.
• Proficiency in Microsoft 365 and experienced in using digital sales tools, platforms, and data-driven approaches to support business growth.

Responsibilities

• Build and develop long-term customer relationships, manage quotations and contract negotiations, and collaborate with technical experts to deliver customer-focused solutions.
• Expand relationships with existing customers, explore new business opportunities, and expand the customer base.
• Develop and implement business plans for assigned customers, supporting sustainable growth and accurate sales forecasting.
• Act as a trusted advisor for the assigned market segment, collaborating with regional teams to support success.
• Promote SKF’s digital solutions, support customers with tailored solutions, and maintain accurate records of customer interactions and visits.
• Lead the coordination and review of customer contracts, including price negotiations and margin evaluation.
• Collaborate on marketing and promotional activities, including industry events, trade fairs, and customer communications.
• Participate in cross-departmental projects and process improvement initiatives.

Skills

Sales experience

Account management

Digital sales tools

English (B1)

Negotiation

MS 365

Education

Bachelor's degree

Tools

Microsoft 365

CRM software

Job description

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Digital Account Manager OEM - Poland

Requisition ID: 25202

Job Category: Sales & Customer Service

Contract type: Permanent

Location: Warszawa, PL

Do you enjoy building relationships and working towards clear business goals? Are you someone who combines strategic thinking with a practical approach and thrives in a customer-focused environment? Do you understand the OEM business, enjoy developing long-term partnerships and have a clear focus on delivering results? And as a cherry on top, you're motivated to pick up the phone and connect with customers on a daily basis.

Then you could be our next...

We are looking for an experienced Digital Account Manager (DAM) to join our OEM Team. In this role you will be responsible for delivering profitable growth across the portfolio of assigned customers and prospects. This includes coordinating all relationships and business opportunities to effectively deliver value to the customer for sustainable growth. Customer interactions will primarily occur through digital channels with in-person meetings as needed.

Key responsibilities:

• Build and develop long-term customer relationships, manage quotations and contract negotiations, and collaborate with technical experts to deliver customer-focused solutions
• Expand relationships with existing customers, explore new business opportunities, and expand the customer base.
• Develop and implement business plans for assigned customers, supporting sustainable growth and accurate sales forecasting.
• Act as a trusted advisor for the assigned market segment, collaborating with regional teams to support success.
• Promote SKF’s digital solutions, support customers with tailored solutions, and maintain accurate records of customer interactions and visits.
• Lead the coordination and review of customer contracts, including price negotiations and margin evaluation.
• Collaborate on marketing and promotional activities, including industry events, trade fairs, and customer communications.
• Participate in cross-departmental projects and process improvement initiatives.
• Coordinate with internal and external interfaces, create pricing bases, and prepare quotations for customers.

What we expect from you:

• Minimum 2 years of experience in sales or a similar commercial role, preferably within digital sales or account management.
• Bachelor's degree or higher
• Solid sales and negotiation capabilities, combined with a solid understanding of digital solutions and customer needs.
• Good command of English (B1 level), both written and spoken.
• Customer-focused and commercially minded, with good communication and relationship-building skills.
• Proficiency in Microsoft 365 and experienced in using digital sales tools, platforms, and data-driven approaches to support business growth.

SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are – just be yourself. #weareSKF

You will enjoy this role if you (are):

• Motivated to continuously develop new skills and contribute to the growth of the business
• Build trust through open and transparent communication
• Future-oriented and focused on delivering results

Our offer:

This is a rare opportunity to take position in international environment and enhance the digital sales initiatives at SKF. You will have the chance to shape our customers’ experience and the way we work.

Some additional information:

This position will be located inWarsaw, Poland.

Youwill report to OEM Sales Manager Poland.

At SKF, we are committed to promoting fairness and inclusivity throughout our recruitment process. To achieve this, we may include assessments and verify the information in your application in compliance with country-specific laws and regulations.

25-September-2026

Candidates will hear from us shortly after the final application date.

About SKF

SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. With more than 40,000 employees in around 130 countries, we are truly global. Our products are found everywhere in society. In fact, wherever there is movement, SKF’s solutions might be at work. This means that we are an important part of the everyday lives of people and companies around the world. See more, at www.skf.com.