Delivery Manager

Netguru; Remote; PLN 180,000 - 240,000; Full time

Job summary

A leading IT software services company in Bydgoszcz is seeking a Delivery Manager to oversee client engagements, ensuring timely delivery of outcomes within budget. The ideal candidate will manage a portfolio with a firm grasp of delivery economics and engage in leadership across cross-functional teams. Leading pre-sales efforts and maintaining senior-level client relationships are key responsibilities. Fluency in both English and Polish is essential for success in this role.

Benefits

Multisport card

Private health insurance

Life insurance

Discounts on Apple products

Qualifications

• 5+ years in portfolio management in IT software services.
• Proven experience managing complex, multi-team projects.
• Strong presence in client conversations at executive level.

Responsibilities

• Own a portfolio of client engagements ensuring delivery outcomes.
• Drive profitability through margin management and forecasting.
• Build senior-level client relationships, from product owners to CxOs.

Skills

Portfolio management

Leadership

Client relationship management

Data-driven decision-making

Fluency in English

Fluency in Polish

Tools

Salesforce

Jira

Looker/BI tools

Job description

Our mission at Netguru is to help entrepreneurs and innovators shape the world through beautiful software. We care about trust, taking ownership, and transparency. As a Certified B Corporation®, we offer a safe, inclusive, and productive environment for all team members, and we’re always open to feedback. If you want to work from home and be a full-time employee, great! We want to create the right opportunities for you.

Over the past ten years, Netguru has changed the way people bank, listen to music, learn languages, and rent bicycles.

As a Delivery Manager, you won’t just run projects — you’ll own a portfolio of client engagements end-to-end. From profitability and forecast accuracy, to scope, quality, and client satisfaction. You’ll be accountable for the full P&L of your portfolio, with direct influence on margin, revenue forecasting, staffing, pricing, and client value.

You’ll work hand-in-hand with Engineering, Sales, Talent Teams to drive results that matter: delivered margin, client impact, team health, and scalable delivery standards. You’ll be the person that makes things happen and solves problems before they appear.

Salary:

• PLN 18.000-28.800 (B2B+ Managerial Contract) + 20 paid days off + bonuses; or
• PLN 15,000-24.000 gross (Employment Contract) + bonuses.

Requirements:

• 5+ years of experience in portfolio management in IT software services industry,
• Proven experience in managing a portfolio, including complex, custom and multi-team projects.
• Deep understanding of delivery economics: margin, utilization, forecasting, pricing.
• Leadership experience and proven ability to lead cross-functional teams and manage complex stakeholder landscapes.
• Strong presence and confidence in client conversations (including at executive level) and leading presales.
• Data-driven decision-maker with high standards for clarity, execution, and accountability.
• Comfortable navigating ambiguity, conflict, and tradeoffs — and turning them into outcomes.
• Passionate about scaling what works, fixing what doesn’t, and building systems that last.
• Fluency in English and Polish.

Nice to have:

• Certifications (PMP, CSPO, SAFe, Prince2)
• Background in software consulting, product delivery, or digital transformation
• Experience in delivery-led growth / account expansion
• Familiarity with Salesforce, Jira, Looker/BI tools, and capacity planning systems

Responsibilities:

• Owning a portfolio of client engagements, ensuring delivery of promised outcomes, on time and on budget.
• Driving profitability by managing sold vs delivered margin and forecasting accuracy.
• Coaching and developing Project Managers within your portfolio — with clear feedback, ownership, and recognition.
• Building and maintaining senior-level relationships with clients — from product owners to CxOs.
• Identifying opportunities for upsell, cross-sell, or renewal in collaboration with Sales and Account teams.
• Leading pre-sales efforts: discovery workshops, delivery shaping, staffing, and estimating.
• Implementing shared delivery standards: rituals, templates, dashboards, and operating rhythms.
• Collaborating closely with Engineering to ensure technical quality, velocity, and scalability.
• Partnering with Talent and Resource Management to drive smart staffing and responsible capacity planning.
• Reporting on performance, risks, and value — proactively, transparently, and with clarity.

Benefits:

• Access to the WorkSmile platform offering benefits adapted to your preferences:
• Multisport card,
• Private health insurance package,
• Life insurance,
• And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).
• Support for your growth – a head/manager’s budget available to every employee.
• Discounts on Apple products.
• Various internal initiatives: webinars, knowledge sharing sessions, etc.