D&T Product & E‑Commerce Analyst

Heineken; Kraków; On-site; PLN 180,000 - 240,000; Full time

Job summary

HEINEKEN Kraków is seeking a D&T Business Analyst to lead end-to-end business analysis for our e-commerce platform initiatives. You will translate business needs into clear requirements, define epics and stories, and enable successful delivery through structured backlog and stakeholder collaboration.

You will partner with Product Owners to shape the Product Assortment and Sales Force Automation roadmap, analyze cross-functional processes, and ensure data-driven decisions across markets.

Qualifications

• 5+ years in business analysis within digital/product delivery.
• Experience with multiple stakeholder groups and distributed/async setups.
• Strong BA practices: elicitation, prioritization, user stories, acceptance criteria.
• Solid Agile/Scrum knowledge and product ways of working.
• Ability to use data to support decisions and validate assumptions.

Responsibilities

• Maintain and execute the product vision and roadmap.
• Lead requirements gathering, discovery and analysis for a product area, including interviews and workshops.
• Translate business needs into epics, features, user stories and acceptance criteria.
• Maintain backlog hygiene and support prioritization.
• Facilitate alignments across stakeholders in a distributed/async setup.
• Perform impact and dependency analysis across processes, data and systems.
• Drive GSIT processes for Product Assortment and support data-driven decision making.

Skills

Business analysis

Requirements elicitation

Stakeholder management

Agile/Scrum

Prioritization

User stories

Data-driven decision making

Communication

Education

Bachelor's degree

Tools

Excel

Sheets

BI tools

Job description

HEINEKEN Kraków is seeking a D&T Business Analyst to lead end-to-end business analysis for our e-commerce platform initiatives. You will translate business needs into clear requirements, define epics and stories, and enable successful delivery through structured backlog and stakeholder collaboration.

You will partner with Product Owners to shape the Product Assortment and Sales Force Automation roadmap, analyze cross-functional processes, and ensure data-driven decisions across markets.