Czech-Speaking Hospitality CSR — Remote After Training

RDN CONS; Wrocław; Hybrid; PLN 79,000 - 118,000; Full time

Benefits offered by this job

Relocation support

Paid training

Remote work in Greece after training

Competitive salary

Job summary

RDN CONS is seeking a Czech-speaking Customer Service Representative for the hospitality sector in Athens, Greece. The role starts with onsite training in Athens, with the opportunity to work remotely from anywhere in Greece after successful training.

The position supports Czech-speaking customers and partners, delivering high-quality service within an international team. Ideal candidates are fluent in Czech, with English at least B2, strong communication, and a customer-focused mindset.

Qualifications

• Fluent Czech required.
• English at level B2 or higher.
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused.
• Good computer skills and quick learner.
• Able to work in an international multicultural environment.
• Willingness to relocate to Greece and train onsite in Athens.

Responsibilities

• Provide professional customer support in Czech.
• Assist customers with reservations, services and account matters.
• Handle customer requests via multiple channels.
• Identify issues and provide suitable solutions.
• Ensure a positive and professional customer experience.
• Record relevant information and follow internal procedures.
• Collaborate with colleagues and other departments when needed.

Skills

Fluent Czech

English B2

Strong communication

Customer-oriented

Good computer skills

Multicultural teamwork

Job description

RDN CONS is seeking a Czech-speaking Customer Service Representative for the hospitality sector in Athens, Greece. The role starts with onsite training in Athens, with the opportunity to work remotely from anywhere in Greece after successful training.

The position supports Czech-speaking customers and partners, delivering high-quality service within an international team. Ideal candidates are fluent in Czech, with English at least B2, strong communication, and a customer-focused mindset.