Czech Speaking Customer Expert – Athens Relocation

Mercier Consultancy Group; Polska; On-site; PLN 112,000 - 156,000; Full time

Benefits offered by this job

Relocation package

13th & 14th salaries

Health insurance

Training & development

Job summary

Mercier Consultancy Group is hiring Czech Speaking Customer Experts for Canon in Athens. You will provide professional customer support to Czech-speaking Canon users, resolve inquiries, and maintain CRM records in a fast-paced international setting.

The role requires native or fluent Czech, strong English, and a valid EU passport for relocation. Our Athens team offers a comprehensive relocation package and career development opportunities.

Qualifications

• Czech native or fluent (spoken and written).
• Strong command of English for international communication.
• Prior customer-facing experience is desirable.

Responsibilities

• Deliver professional multi-channel customer support to Canon users.
• Resolve technical inquiries and product-related questions.
• Maintain detailed customer records in the CRM.
• Collaborate with cross-functional teams to resolve issues promptly.
• Act as a brand ambassador for Canon to Czech-speaking clients.
• Contribute to improvements of service workflows and documentation.
• Aim to meet and exceed individual and team performance targets.

Skills

Czech language

English language

Customer service mindset

Job description

Mercier Consultancy Group is hiring Czech Speaking Customer Experts for Canon in Athens. You will provide professional customer support to Czech-speaking Canon users, resolve inquiries, and maintain CRM records in a fast-paced international setting.

The role requires native or fluent Czech, strong English, and a valid EU passport for relocation. Our Athens team offers a comprehensive relocation package and career development opportunities.