Czech and Slovak Speaking Customer Support Specialist

Gdziepracujemy; Polska; Vor Ort; PLN 69.000 - 108.000; Vollzeit

Benefits dieser Stelle

Relocation bonus

Accommodation on arrival

Plane ticket to Sofia

Taxi from airport to accommodation

Fully paid training

Health insurance

Career development opportunities

Employee referral bonuses

Zusammenfassung

TELUS Digital Bulgaria is seeking a Customer Support Representative fluent in Czech and Slovak with a good command of English. The role supports customers via phone and email, helping with queries and providing accurate information.

The position includes relocation assistance and a pathway to a stable career in a positive international environment. You will join a large CX-focused team in Sofia, with relocation help, training, and health benefits designed to support your move and long-term

Qualifikationen

• Fluent in Czech and Slovak.
• Good level of English.
• No prior experience required in a similar role.

Aufgaben

• Respond to customer queries by phone and email.
• Provide accurate, valid, and complete information to clients’ requests.
• Identify and assess customers’ needs to achieve satisfaction.

Kenntnisse

Czech

Slovak

English

Jobbeschreibung

*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.*

Are you ready to take the next step in your career and to achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

We are looking for an enthusiastic and adventurous person!

As a Customer Support Representative with Czech and Slovak and English you will be a part of a great team and all together will:

• Listen and respond to customers queries by phone and email
• Provide accurate, valid, and complete information to the clients’ requests
• Identify and assess customers’ needs to achieve satisfaction

As a candidate, you do not need to have experience in a similar role but you should be fluent in Czech and Slovak and have a good level of English.

In Return, We will give you:

• Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
• 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
• Plane Ticket from your location to Sofia
• Taxi transportation directly from the airport to your accommodation
• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

We care about the well-being of our employees, invest in their future growth, encourage fun and team-building projects!

Does it sound like the perfect job for you?

About us:TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our client's procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.