Cybersecurity Technology Operations Analyst

ALTEN; Kraków; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Work equipment provided

Conference & training participation

Certification opportunities

Relocation opportunities within ALTEN 

Great Place to Work

Job summary

ALTEN Polska is seeking a Security Analyst to support and optimize cybersecurity operations across endpoints, networks, applications, and data security. You will administer multiple security tools, automate repetitive tasks, and ensure high availability of security services in a production environment.

You will work within ITIL-aligned processes, participate in on-call weekend rotations, and contribute to continual service improvements.

Qualifications

• Must have familiarity with Unix & Windows operating systems.
• Experience administering and supporting at least two security tools or areas.
• Strong analytical and problem-solving skills; ability to articulate complex concepts.

Responsibilities

• Serve as Security Analyst supporting cybersecurity operations for critical technologies.
• Administer and support cybersecurity tools across Endpoint, Data, Network, Application security and SIEM/SOAR.
• Investigate, remediate incidents in production environments.
• Automate repetitive tasks using scripting (Perl, Python, PowerShell) or interfaces.
• Set up monitoring and event management for security products to ensure availability and performance.
• Follow ITIL processes (Change, Incident, Problem) in daily tasks.
• Lead product support transitions and drive continual service improvements.
• Develop SOPs and knowledge bases; collaborate with Cyber Security and other LOBs.
• Produce operational metrics like change success rate and incident volumes.

Skills

Endpoint security

Network security

Application security

Data security

SIEM/SOAR

Unix & Windows

Scripting (Perl/PowerShell/Python)

Cloud (AWS)

Tools

Nessus/Tenable

Splunk ES

Splunk SOAR

McAfee ENS

CrowdStrike

N/A Docker security

Job description

We are part of the ALTEN Group – a leading European provider of engineering and technology consulting servics.

Join ALTEN Polska and let’s grow together!

• Serve as Security Analyst supporting technical operations for critical cybersecurity technologies.
• Provide end to end administration and production support for cybersecurity tools under Endpoint Security, Data Security, Network Security, Application Security and SIEM/SOAR.
• Analyze, investigate, remediate cybersecurity application incidents in operational/production environment.
• Automate repeated and operational tasks through programming (Perl, Python, PHP, Bash, or PowerShell) or other interfaces.
• Setup monitoring and event management for cyber security products to help manage availability, reliability, and performance.
• Perform cybersecurity application installation, upgrades, product hygiene and maintenance.
• Operate in accordance with ITIL processes such as Change Management process, Incident Management and Problem Management.
• Lead product support transitions on both technical and process front.
• Identify operational gaps and drive continual service improvement plans for existing processes.
• Build tool knowledgebase and establish/enhance Standard Operation Procedures (SOP)
• Work with minimal supervision and conduct activities as a collaborative partner to Cyber Security as well as other lines of business (LOBs)
• Develop and produce operational metrics such as Change success rate, tool uptime report, Incident ticket volume etc.
• The role demands weekend support on rotation through active/passive on calls.
• Relevant experience in tool administration and support of at least 2 + tools in one or more areas is MUST
• Endpoint security (McAfee ENS, CrowdStrike or any EDR solution)
• Network security (ISE/NAC solutions, Network segmentation, Web proxy solutions)
• Application security (Nessus/Tenable, Container/Docker security.)
• Data Security (Industry leading DLP technology such as Symantec or MacAfee DLP)
• SIEM/SOAR (Splunk ES, Splunk SOAR)
• Familiarity with Unix & Windows operating system is a MUST.
• Experience working on Amazon web services (Compute, Storage and Networking) is nice to have.
• Experience with any one of the script languages such as Perl/PowerShell/Python is desired.
• Must possess clear oral and written communication skills and be able to clearly articulate complex concepts to broader audience.
• Excellent analytical and problem-solving skills – ability to get to the root of the problem, assess impact, and develop a resolution plan quickly, leveraging all available resources, is essential.
• Must take ownership of tasks and demonstrate high degree of responsibility to ensure completion.

We offer

• A full-time contract (B2B also possible)
• All necessary work equipment is provided by us (computer, monitor etc).
• Participation in company many conferences, trainings, workshops, integration meetings, etc.
• Certification and training opportunities
• Opportunity to relocate and work in different ALTEN Polska branches
• After completion of the project, opportunity to engage in a subsequent one within the company.
• Work in company with #GreatPlaceToWork Certificate
• Access to professional certifications with our technology partners (e.g. Google, ISTQB)