Cyber Threat Analyst

Trustwave; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

Lunch card

Annual bonus

Sport card and vacation co-financing

Employee assistance program

Job summary

LevelBlue, a leading managed security services provider, is seeking a Cyber Threat Analyst for the Poland-based Global Threat Operations team. The role combines technical threat analysis with extensive customer and partner interactions, ensuring professional communication and high service standards.

The candidate should demonstrate knowledge of information security, TCP/IP networking, Unix/Linux, and experience with Snort-based security products.

Qualifications

• Information security basics and network security architecture understanding.
• Awareness of current cyber security events and patch/remediation efforts.
• Experience with Unix/Linux operating systems.

Responsibilities

• Analyze and respond to security events from multiple data sources within SLA.
• Respond to tickets and threats within SLA standards and notify incidents as needed.
• Tune devices for blocking/reporting based on customer needs.
• Communicate with customers and internal teams in a polite, professional manner.
• Ensure customer satisfaction and success of managed services.
• Address customer questions about managed services and detected threats.
• Adhere to security policies, procedures, and best practices.
• Escalate issues following defined procedures.

Skills

Info security

Cyber security trends

Unix/Linux

TCP/IP networking

Snort/Security products

IPTables

Scanning technologies

Log analysis

Education

High school diploma or equivalent

College degree preferred

Job description

About LevelBlue

LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world's most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. LevelBlue combines AI-powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic advisory, managed security, offensive security, and incident response services.

Employment Details

ONLY POLAND BASED - Employment Contract Schedule details: Either 7:30 am to 3:30 pm or 9 am to 5 pm CET, with Saturday/Sunday rotation

Role Overview

The Cyber Threat Analyst is a member of the Global Threat Operations (GTO) team within LevelBlue Managed Security Services (MSS). In addition to possessing technical knowledge, a Threat Analyst interacts extensively with customers and partners using polite, professional etiquette.

Key Responsibilities

• Use strong TCP/IP networking skills to perform network analysis and understand detected threats.
• Analyze and respond to security events from firewalls, IDS, IPS, SIEM, Web Application Firewall (WAF) and other security data sources within documented SLA.
• Respond within service level agreement (SLA) standards to customer tickets and threats requiring incident notification.
• Tune devices for blocking and reporting based on customer business need.
• Use effective written and verbal communication skills to interact with customers and internal resources in a polite, positive, and professional manner.
• Take responsibility for customer satisfaction and overall success of managed services.
• Respond to needs and questions of customers concerning their managed services, managed devices and detected threats.
• Adhere to policies, procedures, and security best practices.
• Resolve problems independently and understands the correct escalation procedures.

Skills & Knowledge Requirements

• Information security best practices & network security architecture
• Current events in Cyber Security and associated patching and remediation efforts
• Unix / Linux operating systems
• TCP/IP networking
• Sourcefire/Snort based security products
• IP Tables/Packet filter firewalls
• Scanning technologies
• Log collection and analysis tools

Desired Experience

• Information security, web server administration, or networking
• Excellent customer service skills
• Excellent analytical thinking and problem solving skills
• Strong oral and written communication skills
• Self-managed and team oriented
• Deadline and detail oriented
• Highly motivated

Required / Preferred Qualifications

• English: Demonstrated Fluency
• Preferred: Certified in Security related Industry, Vendor or Professional Certification - GCIA, GCIH, Security+
• Education: A high school diploma or equivalent is required; a college or university degree is a plus.

What We Offer

• Contract of employment
• Sport card/ co-financing of vacation
• Life insurance
• Medical insurance
• Lunch card
• Annual bonus
• Employee assistance program (EAP)
• The employee pension scheme (PPE)

Location and Eligibility

This role is open to candidates legally authorized to work in Poland. At LevelBlue, we support flexible work and bring people together in person for key moments based on role, team, and business needs.

Equal Opportunity Statement

LevelBlue is committed to a culture of respect, inclusion, and equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other status protected under applicable law.

To all agencies: Please do not contact LevelBlue outside of the Talent Acquisition team. LevelBlue's policy is to only accept resumes from agencies through its approved agency process and with a valid agreement in place. Any resume submitted outside this process will be considered the property of LevelBlue, and no fee will be paid if a candidate is hired from such a submission.

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