Customer Service Specialist with Italian

Convergys; Lublin; On-site; PLN 35,000 - 45,000; Full time

Job summary

A global customer service company is seeking a Customer Service Specialist with Italian in Lublin. The role includes providing support for electric car purchases and after-sales inquiries. Requirements include C1 Italian and B2 English skills, along with effective communication and customer orientation. This position offers full-time employment with a stable contract and rich social benefits.

Benefits

Stable employment

Convenient working time schedule

Rich social package

Training provided

Qualifications

• C1 proficiency in Italian and B2 in English required.
• Availability to work from the office in Lublin.
• High personal culture and commitment to work.

Responsibilities

• Providing customer support for electric car purchases.
• Offering after-sales support via inbound calls.
• Engaging with customers and maintaining open relations.

Skills

Italian language level C1

Knowledge of English at B2 level

Skills in Windows and MS Office

Openness in customer relations

Communication skills

Customer orientation

Job description

Job Title:Customer Service Specialist with ItalianJob Description**Responsibilities:**- Providing customer support for the purchase of electric cars or after-sales support (inbound calls).**Our requirements:**- Italian language level C1- Knowledge of English at B2 level (introductory training is in English)- Skills in Windows and MS Office- Openness in customer relations- Communication skills and an orientation towards working with people- High personal culture and customer orientation- Commitment and motivation to work - together we can do more!- Availability to work from the office (Lublin, Czechów district)**We offer:**- Stable employment - full-time employment contract from the first day of cooperation- convenient working time schedule - we work in shifts from Monday to Saturday from 09:00 to 18:00- Rich social package (MyBenefit cafeteria, private medical care, life insurance)- Training that fully prepares you for your job- Many challenges and ambitious tasks- Interesting work in a dynamically developing, large international companyLocation:Poland, LublinLanguage Requirements:English (Required), Italian (Required)Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.