Customer Service Representative with German -7.500 - 8.300 brutto

MICHELIN France; Warszawa; On-site; PLN 83,700 - 92,628; Full time

Benefits offered by this job

Luxmed medical care

Co-financing of the Multisport card

Access to MyBenefit card

Bonuses

Co-financing of meals

"Tyres for the Team" program participation

Job summary

MICHELIN France is looking for a Customer Service Representative fluent in German to join our team in Warsaw. You will provide customer support regarding orders, delivery, and complaints while ensuring client satisfaction and managing relationships effectively.

The role offers hybrid working conditions, professional development opportunities, and a comprehensive benefits package including medical care and meal subsidies.

Qualifications

• Fluent in German with a minimum C1 proficiency.
• Good command of English (at least B2 level).
• Strong interpersonal skills and ability to build relationships.

Responsibilities

• Advise customers on ordering, delivery, and complaints.
• Manage customer orders and ensure fulfilment.
• Plan and coordinate deliveries with clients.
• Register and handle customer complaints.

Skills

Fluent German (C1)

Good knowledge of English (B2)

Good communication

Ability to cooperate with clients

Capacity to quick adaptation

IS/IT systems knowledge

Job description

Description

Customer Service Representative with German -7.500 - 8.300 brutto

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JOIN MICHELIN

DEVELOP YOUR CAREER WITH US!

Location: Warsaw

Type of employment: Employment contract

WE OFFER:

• Interesting work in an international team, dealing with clients from a large part of Europe
• Professional development opportunities, including the development of linguistic skills
• S table employment conditions
• Rich package of social benefits, including: Luxmed medical care, co-financing of the Multisport card, access to various benefits via the MyBenefit card, attractive bonuses, co-financing of meals via the lunch card, the possibility of participation in the "Tyres for the Team" program
• Work in a new office in an attractive location in a hybrid system

WHAT YOU WILL DO:

• Advise customers on ordering, delivery and complaint process
• Manage customer orders and monitor the re fulfillment
• Plan and coordinate deliveries with customers
• Register and manage customer complaints

WE ARE EXPECTING:

• Fluent German (C1)
• Good knowledge of English (B2)
• The ability to cooperate with clients and build long-term relationships
• Good communication
• Capacity to quick adaptation to a new situation
• IS/IT systems knowledge