Customer Service Representative with English -7.000 - 7.500 brutto

Michelin Reifenwerke AG & Co. KGaA; Warszawa; On-site; PLN 78,120 - 83,700; Full time

Benefits offered by this job

Luxmed medical care

Co-financing of the Multisport card

Access to MyBenefit card

Attractive bonuses

Co-financing of meals via lunch card

Participation in 'Tyres for the Team' program

Job summary

Michelin Reifenwerke AG & Co. KGaA is looking for a Customer Service Representative to join their team in Warsaw. The role involves advising customers, managing orders, and handling complaints in a hybrid work environment.

Fluent English is a must, along with strong communication skills. The company offers competitive salary, opportunities for professional development, and a rich package of social benefits.

Qualifications

• Must be fluent in English at C1 level.
• Ability to build long-term relationships with clients.
• Strong communication skills.

Responsibilities

• Advise customers on ordering, delivery and complaint process.
• Manage customer orders and monitor the fulfillment.
• Plan and coordinate deliveries with customers.
• Register and manage customer complaints.

Skills

Fluent English (C1)

Good communication

Ability to cooperate with clients

Capacity to quick adaptation

IS/IT systems knowledge

Job description

Customer Service Representative with English -7.000 - 7.500 brutto

JOIN MICHELIN

DEVELOP YOUR CAREER WITH US!

Location: Warsaw

Type of employment: Employment contract

WE OFFER:

• Interesting work in an international team, dealing with clients from a large part of Europe
• Professional development opportunities, including the development of linguistic skills
• S table employment conditions
• Rich package of social benefits, including: Luxmed medical care, co-financing of the Multisport card, access to various benefits via the MyBenefit card, attractive bonuses, co-financing of meals via the lunch card, the possibility of participation in the "Tyres for the Team" program
• Work in a new office in an attractive location in a hybrid system

WHAT YOU WILL DO :

• Advise customers on ordering, delivery and complaint process
• Manage customer orders and monitor the re fulfillment
• Plan and coordinate deliveries with customers
• Register and manage customer complaints

WE ARE EXPECTING:

• Fluent English (C1)
• The ability to cooperate with clients and build long-term relationships
• Good communication
• Capacity to quick adaption to a new situation
• IS/IT systems knowledge