Customer Quality Engineer: Audits, 8D & PPAP Expert

NES Fircroft; Błonie-Wieś; On-site; PLN 120,000 - 160,000; Full time

Benefits offered by this job

Private Medicover

Multisport

Transport from Warsaw

Education funding

PZU insurance

New office

Job summary

NES Fircroft in Poland is seeking a Customer Quality Engineer to manage customer relations, audits, and 8D processes across production sites. You will collaborate with clients, prepare statistics on complaints, and lead corrective actions.

The role requires at least two years in quality management, strong English, and knowledge of PPAP/8D. The position offers a modern office, training opportunities, and a range of benefits.

Qualifications

• At least 2 years in quality management in a production plant.
• Very good command of English.
• Knowledge of automotive quality requirements (OEM).

Responsibilities

• Cooperation with clients and representing the company in front of the client (audits, visits, teleconferences).
• Handling of customer complaints (8D).
• Keeping databases and preparing statistics on the complaint process.
• Conducting key defect analyses and reporting results.
• Solving quality and operational problems in production and finished products.
• Supervision of quality costs.
• Assessment and supervision of PPAP/PPA production approvals.
• Creation and modification of control plans.
• Development and supervision of quality documentation.
• Participation in internal and external audits, including customer audits on ongoing projects.
• Conducting corrective and preventive actions after audits and complaints.

Skills

Quality management

Audit execution

Customer liaison

Problem solving

Tools

MS Office

PPAP

FMEA

MSA

8D

5Why

Job description

NES Fircroft in Poland is seeking a Customer Quality Engineer to manage customer relations, audits, and 8D processes across production sites. You will collaborate with clients, prepare statistics on complaints, and lead corrective actions.

The role requires at least two years in quality management, strong English, and knowledge of PPAP/8D. The position offers a modern office, training opportunities, and a range of benefits.