Customer Identity & Access Management Analyst

Roche Holding AG; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Roche is seeking a Customer Identity & Access Management Analyst to join Roche Informatics. The role focuses on implementing CIAM strategies, collaborating with cross-functional teams, and delivering secure identity solutions across backend (PHP, Java, .NET) and client-side (REST, JavaScript) environments.

You will conduct security assessments, support incident response, and help shape tooling and processes that protect customer identities.

Qualifications

• 2 years of experience administering CIAM/IAM solutions.
• Experience integrating with APIs and cross-system workflows.
• Bachelor's degree in Computer Science, Information Security, or related field.
• Knowledge of cybersecurity principles and best practices.
• Strong English communication and documentation skills.

Responsibilities

• Participate in implementing Enterprise CIAM strategies, policies, and procedures.
• Deliver CIAM projects on time and within budget with high quality.
• Collaborate with cross-functional teams to integrate CIAM with systems and processes.
• Perform security assessments and identify improvements.
• Support incident response and troubleshooting efforts.
• Keep up with operational challenges and provide internal escalation support.

Skills

CIAM/IAM

APIs

Agile mindset

English communication

Customer-facing awareness

Identity and Access Management

Education

Bachelor's degree in Computer Science or Information Security

Tools

SAP CDC (Gigya)

REST

JavaScript

Job description

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Customer Identity & Access Management Analyst

We focus on the long - term, leading investment in research and development, striving to improve lives today and for generations to come. In Roche Informatics we are a diverse team of open and friendly people, enthusiastic about technological novelties and efficient IT solutions.

The opportunity:

• Participate in all aspect of the implementation of Enterprise CIAM strategies, policies, and procedures, ensuring they align with overall security and risk management objectives
• Assist with the delivery of CIAM projects and programs, ensuring they are completed on time, within budget, and to a high standard of quality
• Work closely with cross-functional teams to ensure CIAM solutions are integrated with existing systems and processes.
• Perform security assessments and identify potential improvements.
• Participate in incident response and troubleshooting efforts
• To stay aware of operational challenges and opportunities; works with support teams to provide internal escalation support as needed
• Actively focus on self-development in creating actionable plans to improve.
• Assist in the evaluation of solutions and their feasibility to Customer-Facing Application owners in a variety of environments including backend (PHP, Java, .NET), and client-side (REST, JavaScript) while ensuring procedures, processes and documentation are in compliance with regulatory guidelines and organizational standards,
• Demonstrate business awareness and understand the needs of the Application owners, and any other supporting IT Partner organization.

Who you are:

• 2 years of experience in administering and/or implementing CIAM or IAM solutions
• Experience in integrating with other solutions including APIs
• Someone who wants to influence their own development, demonstrate intellectual curiosity, a self-starter and embrace continuous improvement.
• Are execution-oriented with an agile mindset and looking for a company where you have the opportunity to pursue your interests across functions and geographies.
• Bachelor's degree in Computer Science, Information Security, or a related field
• Knowledge of cybersecurity principles and best practices
• Ability to work independently and manage time effectively
• Excited to help our customers to improve their consumer journeys

What you bring:

• Backend Development skills with at least one server platform such as .NET, Java, PHP.
• Front-end Development skills with at least one server platform such as HTML, CSS, REST, JavaScript and JS Libraries.
• SAP CDC (Gigya) Technical expertise.
• Experience in integration projects involving identity management aspects and web development and customer facing experience.
• Experience with SAML and OIDC
• Understanding of Identity and Access Management, and Customer Identity Management,
• Strong verbal and written English with excellent communication, negotiation and documentation skills.
• Awareness of Agile techniques like Scrum, SAFe, etc are a plus for this position.

At Roche, we believe in diversity and inclusion as essential values for our success. We have special interest in integrating people with disabilities into our teams. If you have a disability, for us it is a plus, and we have special benefits for you: Go ahead and present your candidacy!

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

At Roche Poland, we are more than 800 professionals working together on one mission. We are proud of who we are, what we do and how we do it. Join us in the area of Clinical Research, Medical, Marketing, IT or business departments.

Roche is an Equal Opportunity Employer.