Customer Configurator Solution Architect – Digital Customer Experience

Hitachi, Ltd.; Kraków; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary and incentives

Well-being and care

Paid and unpaid leave

Flexible work options

Benefits that support your financial安全

Job summary

Hitachi, Ltd. in Kraków seeks a Senior Customer Configurator (Camos) Solution Architect to design scalable configuration solutions within our Digital Commerce platforms.

You will collaborate with business and technology teams to align Camos with Conga CPQ, SAP, and other systems. You will drive requirements engineering, translate designs into detailed specs, guide development, and ensure non-functional needs like performance and security are met.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Proven experience in software architecture and design.
• Proven experience with Camos or similar platforms.
• Experience in the Energy sector or B2B market is a plus.
• Strong knowledge of a CPQ-like solution (Conga/Salesforce).
• Angular and C# knowledge.
• Proficiency in integration technologies (Mulesoft) and APIs.
• Familiarity with cybersecurity best practices and compliance standards.

Responsibilities

• Define the Camos technical solution and ensure alignment with Conga CPQ and SAP backend systems.
• Engage in requirements engineering to map business needs to standard Camos capabilities and identify improvements.
• Support validation and prioritization of incoming business demand with Product Owners and CPQ consultants.
• Translate functional designs into detailed functional and technical specifications; review and sign off on documentation.
• Communicate technical specifications clearly to development teams (Camos, integrations).
• Participate in unit testing and support UAT testing and defect resolution.
• Define rules, principles, and architectural guidelines for Camos Digital Commerce solutions.
• Determine non-functional requirements (performance, scalability, availability, security).
• Keep knowledge up to date on Camos, Conga CPQ, and Digital Commerce technologies; maintain documentation and training materials.
• Collaborate with users and other streams to deliver optimized end-user solutions and advise on new Camos/Digital Commerce solutions.
• Support installation, management, maintenance, and optimization of Configuration, CPQ and Digital Commerce processes.
• Ensure adherence to solution and service-related architectural standards with Enterprise Architect.

Skills

Software architecture

Camos or similar platforms

Energy sector experience

CPQ solutions (Conga/Salesforce)

Angular

C#

Mulesoft

APIs

Security/compliance

Education

Bachelor's or Master's degree

Job description

The opportunity

Join us as a Customer Configurator (Camos) Solution Architect and help shape innovative sales and commerce solutions. You will collaborate with business and technology teams to design scalable configuration solutions using Camos within our Digital Commerce platforms. This role offers the opportunity to drive process improvements, influence our sales ecosystem, and contribute to the growth of our Center of Excellence.

How you will make an impact

• Define the Camos technical solution and ensures alignment with Conga CPQ, back‑end systems (e.g. SAP), and other integrated applications through close collaboration with other solution and enterprise architects.
• Engage in requirements engineering to determine which business requirements are met by standard Camos capabilities, which require configuration or customization, and where workarounds are acceptable. Also work closely with users to understand current sales processes and identify improvement opportunities.
• Support validation and prioritization of incoming business demand in collaboration with Product Owners, business functions, CPQ functional consultants, and third‑party partners.
• Translatefunctional designs into detailed functional and technical specifications; reviews and signs off on functional and technical use‑case documentation.
• Communicate technical specifications clearly to development teams (Camos, integrations).
• Participate in unit testing andsupportUAT testing and defect resolution, especially around product configuration, pricing, approvals, and sales workflows.
• Define rules, principles, and architectural guidelines for the development of Camos Digital Commerce solutions.
• Determine non‑functional requirements (performance, scalability, availability, security) and ensure they are considered in solution design and operations.
• Keep knowledge up to date on Camos, Conga CPQ, and Digital Commerce technologies and industry best practices, bringing learnings into the Center of Excellenceand ensure that solution documentation and training materials are created, maintained, and kept up to date.
• Collaborate with users during projects and problem management to maintain, evolve, and deploy efficient and cost‑effective sales and commerce solutionsand consult and advises on the introduction of new Camos/Digital Commerce solutions or changes to existing implementations, also work with other streams (SAP, Finance, Order Management, Integration) to assess cross‑stream impacts and deliver an optimized end‑user solution.
• Support the installation, management, maintenance, and optimization of Configuration, CPQ and Digital Commerce processes within the area of responsibility.
• In collaboration with the Enterprise Architect, ensure adherence to solution and service‑related architectural standards.

Your background

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Provenof experience in software architecture and design.
• Proven experience with Camosor similar platforms.
• Experience in the Energy sector or B2B market is a plus.
• Strong knowledge ofaCPQ-like solution (preferably Conga/ Salesforce).
• Angular and C#knowledge
• Proficiency in integration technologies(Mulesoft)and APIs.
• Familiarity with cybersecurity best practices and compliance standards.

More about us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

Our benefit offering is tailored based on your country of employment and generally includes:

• Competitive salary and incentives
• Well-being and care
• Paid and unpaid leave
• Flexible work options
• Benefits that support your financial security

You will receive more specific information during the recruitment process.