Customer Advisor

Nexi Group; Rzeszów; On-site; PLN 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Tech equipment

International team

Structured training

Job summary

Nexi Group in Poland (Rzeszów) seeks a Customer Advisor to join a collaborative, international team. You will actively acquire new clients, build and manage your own database, and educate clients on financing options while tailoring solutions to individual needs.

You will conduct sales discussions and negotiations, maintain top customer service standards, and work towards personal and team sales targets in a dynamic PayTech-focused environment.

Qualifications

• Minimum of 1 year of experience in sales via cold calling or working with an established client base (preferred tele-sales or customer service in financial products)
• Excellent communication skills (ability to build relationships with clients over the phone)
• Good knowledge of computer operation and MS Office (Word and Excel)
• Experience with applications supporting customer data management (CRM) is a plus
• Ease of acquiring new knowledge and skills, as well as sharing them
• Ambitious mindset with a drive to take on new challenges and achieve goals
• Commitment and enthusiasm, independence, strong organizational skills, and a target-driven approach.
• Fluent polish language

Responsibilities

• Actively acquire new clients and build strong, long-lasting business relationships.
• Build, expand, and manage your own database of prospective clients.
• Educate clients on available financing options and tailor solutions to their individual needs.
• Conduct sales discussions and commercial negotiations while maintaining high standards of customer service.
• Guide clients through the selection of financial products and support them throughout the entire sales process.
• Achieve individual and team sales targets in close collaboration with your supervisor.

Skills

Excellent communication

Phone relationship building

MS Office

CRM experience

Ambitious mindset

Independence

Target-driven

Polish fluency

Tools

CRM

Job description

Job Description

Shape the Future of Payments with Nexi in 2026

Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment.

Why This Role Is Right for You

As a Customer Advisor, you’ll join a collaborative and forward-thinking team based in Rzeszów.

About Your Future Role

In this position, you will:

• Actively acquire new clients and build strong, long-lasting business relationships.
• Build, expand, and manage your own database of prospective clients.
• Educate clients on available financing options and tailor solutions to their individual needs.
• Conduct sales discussions and commercial negotiations while maintaining high standards of customer service.
• Guide clients through the selection of financial products and support them throughout the entire sales process.
• Achieve individual and team sales targets in close collaboration with your supervisor.

What Makes You a Great Fit

We’re looking for someone eager to make a difference. Here’s what we value:

Essential Qualifications

• Minimum of 1 year of experience in sales via cold calling or working with an established client base (preferred experience in tele-sales or customer service in the financial products (e.g., loans, credit, credit lines, leasing products, installment plans—including consumer finance)
• Excellent communication skills (ability to build relationships with clients over the phone)
• Good knowledge of computer operation and MS Office suite (Word and Excel)
• Experience with applications supporting customer data management (CRM) is a plus
• Ease of acquiring new knowledge and skills, as well as sharing them
• Ambitious mindset with a drive to take on new challenges and achieve goals
• Commitment and enthusiasm, i ndependence, strong organizational skills, and a target-driven approach.
• Fluent polish language

What’s in it for You

• Attractive salary and a competitive benefits package to reward your expertise and contributions
• Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
• Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
• Grow and develop: Gain hands‑on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential

Discover Life at Nexi

We’re an international team of 10,000 people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we’re shaping the future of digital payments. Visit our Life at Nexi page.

Diversity and Inclusion at Nexi

We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive.