Customer Advisor

Nexi Group; Rzeszów; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Sports card/co-financed sports

Private medical care

English language learning subsidy

Training and professional development

Remote work 2 days per week after the

Team and company integration events

Employee Capital Plans (PPK)

Company Social Benefits Fund

Holiday allowance

Job summary

Nexi Group in Rzeszów is looking for a Client Advisor to join a collaborative, international team. You’ll contact existing and prospective customers by phone, email, and chat, conduct sales conversations, and match the best POS and payment acquiring solutions to customer needs.

You’ll build long-term relationships, contribute to achieving sales targets, and maintain accurate records in company systems. The role offers a permanent contract, standard hours, a monthly sales bonus, onboarding

Qualifications

• Strong interest in building a long-term sales career.
• Excellent communication skills and ability to build relationships over the phone.
• Willingness to learn and participate in onboarding and training.
• Positive attitude and teamwork.
• Good computer literacy (Word, Excel).
• English language skills are an advantage.

Responsibilities

• Contact existing and prospective customers via phone, email, and chat.
• Conduct sales conversations and match best solutions to customers’ needs.
• Provide professional advice and build long-term customer relationships.
• Achieve sales targets and develop the customer portfolio.
• Support customers after the sale and ensure a positive experience.
• Maintain accurate documentation flow and update data in company systems.
• Monitor performance and cooperate with the manager to reach goals.

Skills

Sales mindset

Phone communication

Customer service

MS Office

English advantage

Tools

CRM software

Microsoft Excel

Job description

Job Description

What if your next job lets you simplify payments for millions, every single day? Join Nexi and be part of a collaborative, inclusive workplace where you can learn, grow, and make an impact everyday.

About Nexi

At Nexi, we're simplifying the future of digital payments. As one of Europe's leading payment companies, we combine international scale with the dynamism of a fast-moving tech company. With over 9,000 colleagues across more than 25 countries, we're shaping how people and businesses pay and interact every day. Here, your skills, curiosity, and ambition don't just support the business. They help shape what comes next.

Your Everyday at Nexi

As a Client Advisor, you’ll join a collaborative and forward-thinking team based in Rzeszów. Together, we empower businesses with cutting-edge POS terminals and payment acquiring solutions, helping them simplify everyday operations and drive sustainable growth.

In this position, you will:

• Contacting existing and prospective customers via phone, email, and chat.
• Conducting sales conversations and matching the best solutions to customers’ needs.
• Providing professional advice and building long-term customer relationships.
• Achieving sales targets and developing the customer portfolio in line with the company’s strategy.
• Supporting customers after the sale and ensuring a positive customer experience at every stage of cooperation.
• Maintaining accurate documentation flow and updating data in company systems.
• Monitoring individual performance and cooperating with the manager to achieve business goals.

What We Value in You

We’re looking for someone eager to make a difference. Here’s what we value:

Essential Qualifications

• A strong interest in building a long-term career in sales.
• Excellent communication skills and confidence in building relationships over the phone.
• Motivation to learn and develop sales skills (previous experience in sales or customer service is an advantage but not required, as we provide comprehensive onboarding and training).
• A positive attitude and willingness to contribute to a supportive, collaborative team environment.
• Good computer literacy and proficiency in Microsoft Office applications (Word, Excel).
• Commitment, enthusiasm, and determination to achieve goals.
• English language skills will be considered an advantage.

Bonus Skills

• Prior experience selling POS terminals, payment acquiring services, or other PayTech solutions.
• Experience in selling leasing products.
• Proven track record in cold calling and prospecting, including leveraging existing client databases.
• Proficiency in CRM systems and strong sales, negotiation, and relationship-building skills.

Even if you don't check every box, your unique potential and willingness to learn could set you apart.

What's in it for You

• Employment based on a permanent employment contract (Umowa o Pracę), Monday to Friday, 8:00 AM-4:00 PM, with a monthly bonus scheme linked to sales performance and target achievement.
• Comprehensive onboarding, ongoing support, and guidance from a dedicated Buddy.
• Training from day one to help you build both product and professional knowledge.
• The opportunity to learn modern sales and customer service practices.
• Real influence over your results and career development.
• A supportive team culture where success is celebrated together.
• A comprehensive benefits package, including: Sports card/co-financed sports activities, Private medical care, English language learning subsidy, Training and professional development funding Life insurance, Opportunity to work remotely 2 days per week after the probation period, Team and company integration events, Corporate sports team Employee Capital Plans (PPK), Additional social benefits under the Company Social Benefits Fund, Holiday allowance, Additional holiday-season benefits, Employee referral program
• Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
• Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
• Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential

Life and Culture at Nexi

Working at Nexi means collaborating across teams, markets, and disciplines to solve complex challenges and deliver meaningful results. You'll be part of an environment where knowledge sharing, continuous improvement, and teamwork are part of everyday life. Discover more about our culture, values, and what it's like to be part of Nexi on our Life at Nexi page.

Diversity and Inclusion Commitment

At Nexi, diversity and inclusion are at the heart of who we are. By embracing differences and fostering respect, we build a culture where every individual has the opportunity to learn, grow, and succeed.

Next starts with you, everyday

At Nexi, our next idea, our next innovation, starts with you. Join us today.