Cross-disciplinary Controls Lead Analyst

Citi; Województwo mazowieckie; Hybrid; PLN 223,000 - 380,000; Full time

Benefits offered by this job

Pension plan

Private medical care

Life insurance

Employee assistance program

Parental leave

Sport card

Volunteer day off

Flex benefits

Annual incentive

Job summary

Citi Solutions Center Poland is seeking a Cross-disciplinary Controls Lead Analyst to govern end-to-end cross-border controls for Wealth Management globally. You will own CAPs, lead policy updates, and drive automation initiatives while coordinating with senior stakeholders to ensure regulatory and Citi policy compliance.

The role requires autonomy, strong SME capabilities, and collaboration with 1LOD/2LOD.

Qualifications

• 6+ years of experience in Financial Services or related field.
• Experience in Wealth Management, Cross-Border Activities, Risk Management, Compliance, or Control Design.

Responsibilities

• Lead end-to-end design and governance of cross-border controls for Wealth Management globally.
• Oversee CAPs, root-cause analysis, and remediation strategies to prevent recurrence.
• Formulate and govern global policies, SOPs, and procedures with 1LOD/2LOD alignment.
• Drive control enhancement and automation using AI, data analytics, and reporting tools.
• Identify and mitigate emerging risks; escalate issues to senior management.

Skills

Control design

Stakeholder management

Automation

Risk management

Strategic thinking

Education

Bachelor’s degree or equivalent

Master’s degree desired

Job description

The Cross-disciplinary Controls Lead Analyst is a strategic professional who serves as a recognized technical authority within the Cross-Border Activities Control Execution team. This role is accountable for leading the end-to-end design, execution, and governance of complex cross-border controls for Wealth Management globally.

The C13 officer will own and oversee Corrective Action Plans (CAPs) to ensure end-to-end completion, draft updates to operational guidelines and procedures, obtain stakeholder non-objections, and drive large-scale control enhancement and automation initiatives. Requiring significant autonomy and independent judgment, this individual acts as a Subject Matter Expert (SME) to senior stakeholders, ensuring that regulatory and Citi policy requirements are met while maintaining a seamless employee and client experience.

Key Responsibilities

• Strategic Control Design & Creation: Lead the end-to-end design, creation, and implementation of complex cross-border controls, metrics, and Key Risk Indicators (KRIs) for Wealth Management globally. Ensure controls are robust, sustainable, aligned with the global Citi Cross-Border Activity Policy, and meet Permitted Activities for businesses and Country Conduct Rules (CCR) adequacy requirements.
• CAP & Issue Governance: Oversee the governance of Corrective Action Plans (CAPs) and issues for the Cross-Border team. Perform root-cause analysis on control failures, design sustainable remediation strategies, and perform rigorous QA on CAP closures to prevent recurrence.
• Policy & Procedure Formulation: Exercise control over policy formulation, planning, and governance. Review, update, and approve global cross-border guidelines, policies, and standard operating procedures (SOPs), ensuring alignment across the First Line of Defense (1LOD), Second Line of Defense (2LOD), and support functions. Obtain non-objections from key stakeholders, including In-Business Risk, Legal, and Independent Compliance Risk Monitoring (ICRM).
• Control Enhancement & Automation Leadership: Drive strategic initiatives to enhance and automate controls. Leverage Artificial Intelligence, data analytics, reporting tools, and technology solutions to transition from manual monitoring to automated, continuous control execution, reducing operational friction and enhancing the Activity Control System (ACS) application.
• Risk Mitigation & Escalation: Ensure that emerging risks identified through control execution or trend analysis are socialized with key stakeholders and that robust mitigation strategies are in place. Escalate critical control issues to senior management and the C15 Officer with transparency.
• SME & Stakeholder Management: Act as a Subject Matter Expert (SME) on Citi's Cross-Border Activity program. Guide, influence, and negotiate internally, often at a senior level, to drive directional risk strategy and promote a culture of compliance.
• MCA Execution & Governance: Drive the Manager’s Control Assessment (MCA) execution, monitoring, approvals, and continuous improvements for the sub-function. Ensure controls remain adequate and collaborate with the Control Tracking Unit (CTU) and MCA Annual Risk Assessment teams.
• Leadership & Mentorship: Provide guidance, coaching, and support to junior team members (including C11 and C12 officers) to foster a strong risk-and-control culture and accelerate their learning curve.

Qualifications

• Experience: 6+ years of experience in Financial Services, with a strong background in Wealth Management, Cross-Border Activities, Risk Management, Compliance, or Control Design.
• Skills:
  1. Demonstrated track record of designing end-to-end controls, metrics, analytics, and reporting.
  2. Strong strategic planning, trend analysis, and complex problem-solving skills.
  3. Excellent communication, diplomacy, and negotiation skills, with the ability to influence senior stakeholders.
  4. Proven ability to work with a high degree of autonomy and exercise independent judgment.
  5. Experience in driving process improvement and automation initiatives.
• Meaningful knowledge of the risk management framework, including risk identification, risk appetite, and governance.
• Competencies: Strategic thinker, solutions-oriented, highly organized, and capable of managing complex/critical deliverables.
• Education: Bachelor’s/University degree or equivalent experience. Master’s degree is desired.

We offer

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees
• Click here to review the Remuneration Regulations extract.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group

Controls Governance & Oversight

Job Family

Control Design

Time Type

Full time

Primary Location Full Time Salary Range

223 400,00 zł - 380 400,00 zł

Most Relevant Skills

Analytical Thinking, Business Insights, Constructive Debate, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Process Design, Program Management, Risk Management Lifecycle, Stakeholder Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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