Credit Controller

Jones Lang LaSalle Incorporated; Warszawa; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Permanent contract

Private healthcare

Cafeteria system

Life insurance

Employee assistance program

Hybrid work environment

Premium Warsaw Spire workspace

Job summary

Jones Lang LaSalle (JLL) in Warsaw seeks a Credit Controller to manage timely collection of payments from subtenants and maintain healthy cash flow. You will minimize bad debt, build client relationships, and ensure adherence to company procedures.

You will analyze payment patterns, prepare aging reports, and collaborate with property managers to resolve disputes while upholding accounting standards and regulations. Fluent English required.

Qualifications

• Bachelor's degree in finance, accounting, or a related field (preferred).
• Proven experience as a Credit Controller or in a similar role preferably in Real Estate.
• Strong analytical and problem-solving skills.
• Proficient in using financial software and MS Office applications.
• High level of attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Excellent written and verbal communication skills.

Responsibilities

• Issuing demands on regular and ad-hoc basis as per conditions included in the lease agreements.
• Collection of arrears from tenants. Follow up on overdue payments and execute collections strategies to ensure timely debt recovery.
• Preparing regular reports on aging, unallocated cash and outstanding balances.
• Analyse customer payment patterns and provide recommendations for improving collection performance.
• Identify potential risk areas and implement strategies to mitigate credit risks.
• Liaise with property managers and tenants to resolve disputes efficiently.
• Provide excellent customer service by responding to customer queries and resolving issues in a timely manner.
• Act as a point of contact for internal and external stakeholders regarding credit control matters.
• Ensure compliance with company policies and procedures, as well as relevant accounting standards and regulations.

Skills

Fluent English

Strong analytical and problem-solving

Excellent written and verbal komunik

Ability to work independently and as a

Education

Bachelor's degree in finance or accounting

Tools

MS Office

Financial software

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. At JLL, we value what makes you unique, and we’re committed to give you the opportunity, knowledge and tools to own your success. Explore opportunities to advance your career from within, whether you’re looking to move up, broaden your experience or deepen your expertise. We’re looking for a Credit Controller to join our Warsaw-located team! You will be responsible for managing timely collection of outstanding payments from subtenants. The role focuses on maintaining healthy cash flow, minimizing bad debt, and building positive relationships with clients while ensuring compliance with company procedures.

Responsibilities

• Issuing demands on regular and ad‑hoc basis as per conditions included in the lease agreements
• Collection of arrears from tenants. Follow up on overdue payments and execute collections strategies to ensure timely debt recovery.
• Preparing regular reports on aging, unallocated cash and outstanding balances.
• Analyse customer payment patterns and provide recommendations for improving collection performance.
• Identify potential risk areas and implement strategies to mitigate credit risks.
• Liaise with property managers and tenants to resolve disputes efficiently.
• Provide excellent customer service by responding to customer queries and resolving issues in a timely manner.
• Act as a point of contact for internal and external stakeholders regarding credit control matters.
• Ensure compliance with company policies and procedures, as well as relevant accounting standards and regulations.

Qualifications and Skills

• Bachelor's degree in finance, accounting, or a related field (preferred).
• Proven experience as a Credit Controller or in a similar role preferably in Real Estate.
• Strong analytical and problem‑solving skills.
• Proficient in using financial software and MS Office applications.
• High level of attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Excellent written and verbal communication skills
• A can‑do attitude and ability to ‘own’ responsibilities and processes
• Accounting/Lease Administration knowledge will be an added advantage
• Fluent English in speaking and writing is a must

What you can expect from us Competitive Rewards & Benefits

• Permanent contract, private healthcare, cafeteria system, life insurance, and employee assistance program Flexible Work Environment Hybrid model in premium Warsaw Spire workspace with state‑of‑the‑art facilities and metro access.
• Career Development & Growth Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.
• Inclusive & Supportive Culture Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.
• Global Perspective 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.

Location: On‑site –Warsaw, POL

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.