Contract administrator - 12 Months

Emerson; Warszawa; On-site; PLN 70,000 - 110,000; Full time

Job summary

Emerson is seeking a Contract Administrator to support the full order lifecycle from acceptance to delivery, invoicing, and payment collection. You will work with sales, finance, logistics, suppliers, and customers to ensure compliance and a smooth customer experience.

The role emphasizes accuracy, cross-functional collaboration, and the ability to manage multiple priorities in a dynamic environment. English and Ukrainian language skills are required, along with experience in ERP systems.

Qualifications

• 2+ years in contracts administration or order management.
• Proficient in English and Ukrainian.
• Experience with ERP, Oracle preferred.
• Detail-oriented with strong organizational skills.

Responsibilities

• Review contracts and orders for compliance with terms and export rules.
• Process orders in ERP and maintain documents through lifecycle.
• Manage approvals via contract review and compliance platforms.
• Collaborate with sales, finance, logistics, and other teams.
• Coordinate material requirements with suppliers and monitor delivery.
• Maintain backlog information and address issues affecting orders.
• Support timely delivery while ensuring revenue recognition and invoicing.
• Ensure documentation is complete and audit-ready.
• Assist in receivables collection and resolve admin issues.
• Support shipment coordination and stakeholder communication.
• Contribute to continuous process improvements.

Skills

English

Ukrainian

Microsoft Office

Attention to detail

Cross-functional collaboration

Tools

Oracle ERP

Order management systems

Job description

If you are a Contract Administrator professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you! In this role, you will support the successful execution of customer contracts and orders throughout the entire order lifecycle, from order acceptance through delivery, invoicing, and payment collection. Working closely with sales, finance, logistics, suppliers, and customers, you will help ensure seamless customer experience while maintaining compliance with commercial requirements and business processes. Your contributions will play a key role in delivering operational excellence and supporting Emerson's commitment to customer success.

In This Role, Your Responsibilities Will Be:

• Review customer contracts and orders to ensure compliance with commercial terms, conditions, and applicable export regulations.
• Process customer orders accurately within ERP systems and maintain required documentation throughout the contract lifecycle.
• Manage approvals through designated contract review and compliance platforms.
• Collaborate with sales, finance, supply chain, logistics, and other cross-functional teams to support successful order fulfillment.
• Coordinate material requirements with intercompany and third-party suppliers and monitor delivery commitments.
• Maintain accurate backlog information and proactively address issues that may affect customer orders or delivery schedules.
• Support the timely delivery of products and services while ensuring compliance with revenue recognition and invoicing requirements.
• Ensure all transaction-related documentation is complete, organized, and audit-ready.
• Assist in receivables collection activities by helping close contractual requirements and resolving administrative issues.
• Support shipment coordination and communicate effectively with internal and external stakeholders to drive positive business outcomes.
• Contribute to continuous process improvement initiatives that enhance efficiency, quality, and customer satisfaction.

Who You Are:

You effectively balance multiple priorities and maintain organization while managing a variety of responsibilities in a dynamic environment. You apply sound judgment and analytical thinking to identify solutions and navigate complex situations. You communicate clearly and collaborate effectively with diverse stakeholders to build strong working relationships and ensure alignment on objectives. You focus on delivering results, understanding business needs, and providing responsive support that enhances the customer experience and contributes to overall business success.

For This Role, You Will Need:

• At least 2 years of experience supporting business operations, customer service, contracts administration, order management, or a related business environment.
• Proficiency in English and Ukrainian, with the ability to communicate effectively both verbally and in writing.
• Experience working with Microsoft Office applications.
• Strong attention to detail and the ability to manage multiple priorities effectively.
• A collaborative approach and willingness to work across teams and functions.
• Ability to learn and navigate business systems and digital tools used to support order and contract management.
• Commitment to accuracy, integrity, and customer-focused service delivery.

Preferred Qualifications that Set You Apart:

• Experience in contract administration, order management, customer support, supply chain, or related operational functions.
• Familiarity with Oracle or other ERP platforms.
• Knowledge of Polish language.
• Experience working in an international or multicultural business environment.
• Understanding of commercial processes, invoicing, logistics, or export compliance requirements.
• Continuous improvement mindset with the ability to identify opportunities to enhance processes and customer outcomes.

Our Culture & Commitment To You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives – because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

WHY EMERSON (https://www1.emerson.com/en/corporate/careers/meet-emerson)

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

Accessibility Assistance or Accommodation

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ABOUT EMERSON (https://www1.emerson.com/en/corporate/about-us)

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.