Continuous Improvement Lead - CHB

APM Terminals Gothenburg; Warszawa; On-site; PLN 156,000 - 218,000; Full time

Benefits offered by this job

Health Insurance

Life & Accident Insurance

Supplementary Pension Plan

ZFŚS - Social Benefits Fund

Employee Assistance Program

Global Referral Program

Role Specific Benefits

Job summary

Maersk Global Service Centre in Warsaw is seeking a Continuous Improvement Manager to embed a strong, outcome-driven CI operating model across regional teams. You will lead adoption of CI tools and routines such as MOS, TMW, Bowler, A3 and SQC, working closely with operations and automation colleagues to deliver measurable value.

You will coach teams, build CI capability, and drive efficiency initiatives with quarterly targets, strengthening review discipline and performance governance in a

Qualifications

• Experience in Continuous Improvement or Lean/Six Sigma.
• Strong understanding of performance management routines.
• Ability to coach managers and teams in CI methods.
• Experience collaborating with automation, operations and transformation teams.

Responsibilities

• Lead deployment of CI operating model across region.
• Drive L3-level efficiency initiatives and track business benefits.
• Coach CI specialists, team leaders, and managers in practical CI.
• Monitor process performance and action red metrics.

Skills

Continuous Improvement

Operational Excellence

Lean

Six Sigma

Performance management

Coaching

Stakeholder management

Automation initiatives

Problem solving

Tools

A3

Bowler

Daily management

Standard work

MOS

TMW

SQC

Job description

Hiring Range: 14.000zł - 19.500złShort Term Incentive at target (actual payout may vary based on performance): 10%Benefits: Health Insurance, Life & Accident Insurance, Supplementary Pension Plan (Pracownicze Plany Kapitałowe), Company Social Benefits Fund (ZFŚS), Employee Assistance Program, Global Referral Program, Role Specific BenefitsWorking model: This role is based in the Warsaw office 5 days per weekSalary range: 14,000 - 19,500 PLN per monthAt Maersk Global Service Centre in Poland, our people play a critical role in driving operational excellence, process discipline and continuous improvement across our global business.We are now looking for a Continuous Improvement Manager to help embed a strong, outcome-driven Continuous Improvement operating model across our regional teams. This is a key role for someone who enjoys working close to operations, partnering with leaders, coaching teams, and turning improvement opportunities into measurable business outcomes.As Continuous Improvement Manager, you will be responsible for strengthening CI ownership across teams, ensuring performance routines are consistently applied, and driving efficiency initiatives that deliver tangible value.What you will be doingDriving the CI operating modelYou will lead the deployment and ongoing adoption of the Continuous Improvement operating model across assigned L3 processes within your region. This includes ensuring teams are consistently using core CI tools and routines such as MOS, TMW, Bowler, A3 and SQC .You will actively participate in daily and weekly management routines with team managers and regional leaders, helping to improve review quality, strengthen performance discipline and ensure teams are focused on the right priorities.Delivering efficiency outcomesYou will own and drive L3-level operational and non-operational efficiency initiatives, ensuring monthly and quarterly delivery against agreed targets.Working closely with CI Specialists, operations teams and Automation colleagues, you will help identify opportunities, structure improvement actions, define user stories, support MVP scope and review solution readiness. You will also review and approve business requirement documents, MVP outcomes and final implementation readiness.Building CI capability and cultureA key part of this role is coaching and capability building. You will support CI Specialists, team leaders and managers in applying practical problem-solving methods, including A3 problem solving, Bowler reviews and SQC-led daily management .You will help build CI maturity across teams through hands-on coaching, standard work and targeted training. You will also identify capability gaps and support the development of stronger CI skills across the organisation.Strengthening process performanceYou will monitor process performance at L3 level, ensuring timely action planning for red metrics and areas trending towards risk. You will also assess the effectiveness of TMW elements and MOS cadence, escalating systemic issues, risks and insights to the CI Senior Manager and Pillar Leaders where needed.What success looks likeIn this role, you will help drive:Strong adoption of TMW across assigned L3 processesEffective MOS ways of working and improved review disciplineYear-on-year improvement in Continuous Improvement maturityDelivery of CI and automation initiatives with signed-off business benefitsRobust action planning for red metrics, MPR risks and recurring performance issuesStronger team engagement through coaching, capability building and practical supportWhat we are looking forWe are looking for someone who brings a strong continuous improvement mindset, combined with the ability to influence, coach and drive change in a complex operational environment.You will be a good fit for this role if you have:Experience in Continuous Improvement, Operational Excellence, Lean, Six Sigma or process improvementStrong understanding of performance management routines and operational governanceExperience working with tools or methodologies such as A3, Bowler, daily management, standard work, visual management or structured problem solvingAbility to coach managers and teams in practical CI behaviours and ways of workingStrong stakeholder management skills, with the confidence to challenge and influence at different levelsExperience driving efficiency initiatives and tracking measurable business benefitsAbility to work closely with automation, operations and transformation teamsA structured, hands-on approach with strong attention to execution and follow-throughWhy join Maersk GSC Poland?At Maersk, you will be part of a global organisation transforming the future of logistics. Our Global Service Centres are at the heart of this transformation, connecting expertise, process excellence, technology and customer impact across the world.This is an opportunity to join a highly visible function where your work will directly influence operational performance, build capability across teams and support meaningful change at scale.If you are passionate about continuous improvement, enjoy coaching others and want to make a measurable impact in a global business, we would love to hear from you.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.The salary range and benefits listed are provided in good faith and represent an estimate based on objective and gender neutral criteria, including the precise nature of the role and relevant market data. Actual compensation may vary depending on factors such as experience, qualifications, and location. Benefits may differ based on employment status and regional policies. Details mentioned in this job posting do not guarantee a specific salary, benefits package, or employment terms.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail]