Content Moderator with Polish and English (relocation to Lisbon provided)

Cross Border Talents; Olsztyn; On-site; PLN 39,000 - 52,000; Full time

Benefits offered by this job

Meal allowance

€1,000 welcome bonus, paid over 12 m—?

€45 monthly complexity bonus

Private health insurance

Job summary

Cross Border Talents seeks a content reviewer to maintain quality and safety standards for an e-commerce platform. You will review content, make rational decisions using local market knowledge, and ensure policy compliance.

This on-site Lisbon role includes relocation support, 24/7 shifts, meal allowance, welcome bonus, private health insurance, and a monthly gross pay of €920, paid in 14 instalments.

Qualifications

• Native-level Polish proficiency
• English proficiency at B2 level or above
• Ability to make rational decisions with local market expertise
• Capable of ensuring policy and legal compliance, and the safety of content uploaded to the platform
• Flexibility to adapt to policy changes and shifting schedules, while adhering to standard operating protocols
• High level of attention to detail and accuracy

Responsibilities

• Guarantee products and services standards within the e-commerce platform
• Make rational decisions, leveraging local market expertise
• Ensure high standards of quality while reviewing content
• Become and remain knowledgeable about leading e-commerce products and services standards
• Review content within agreed latency Service Levels and quality standards
• Ensure policy/legal compliance and safety of content uploaded to the platform
• Escalate issues to the company in accordance with established procedures

Job description

***Please note that this position provides relocation support to Lisbon, Portugal.***
The client is a leading global technology company operating a portfolio of popular social media, content and digital platforms used by hundreds of millions of people worldwide.
In this role you will play a crucial role in maintaining the quality and safety standards of an e-commerce platform. This position involves reviewing content, making rational decisions, and ensuring compliance with established policies and service levels, utilising your local market expertise and language skills.

Responsibilities:

• Guarantee products and services standards within the e-commerce platform;

• Make rational decisions, leveraging local market expertise;

• Ensure high standards of quality while reviewing content;

• Become and remain knowledgeable about leading e-commerce products and services standards;

• Review content within agreed latency Service Levels and quality standards;

• Ensure policy/legal compliance and safety of content uploaded to the platform;

• Escalate issues to the company in accordance with established procedures.

Requirements:

• Native-level Polish proficiency

• English proficiency at B2 level or above;

• Ability to make rational decisions with local market expertise;

• Capable of ensuring policy and legal compliance, and the safety of content uploaded to the platform;

• Flexibility to adapt to policy changes and shifting schedules, while adhering to standard operating protocols;

• High level of attention to detail and accuracy.

Location: Lisbon, Portugal
Work model: On-site
Schedule: 24/7 rotative shifts (Monday to Sunday) with 2 rotative days off

Perks:

• Meal allowance of €154 per month

• €1,000 welcome bonus, paid over 12 months in addition to the base salary

• €45 monthly complexity bonus

• Private health insurance

Remuneration: €920 gross per month, paid in 14 instalments
Total remuneration + perks = €1,380
Relocation: Optional accommodation - a room in a shared apartment with all bills included (€280 deduction per month) + bureaucratic support