Conference & Banquet Operations Coordinator

Hilton; Warszawa; On-site; PLN 65,000 - 78,000; Full time

Job summary

Hilton Warsaw is seeking a Conference and Banqueting Operations Coordinator to support event delivery and guest experiences. You will handle administrative tasks, draft communications, and help coordinate banquets with attention to detail and hospitality excellence.

You’ll collaborate with sales, kitchen, and service teams to execute seamless banquets. Join a global hospitality leader and contribute to memorable events, while working in a dynamic, customer-focused team in Poland.

Responsibilities

• Draft client correspondences and BEOs for events.
• Input, update, and proofread event/guest details and rate cards.
• Prepare client kits with meeting/convention orientation details.
• Compile and organize Meetings & Conventions binders from sales files.
• Provide general administrative support: answer phones, manage email, mail, and routing.

Job description

Job Identification: 225514

Job Category: Banquets

Job Schedule: Full time

Salary 6417 PLN/GROSS

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Conference and Banqueting Operations Coordinator , you’re not just supporting event delivery – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Support event communications: Draft client correspondences, Banquet Event Orders (BEOs), convention resumes, and internal memos, on behalf of the event services team and hotel leadership

• Maintain accurate event data: Input, update, and proofread event/guest detail and order guest room rate cards

• Prepare client kits: Maintain and distribute meeting/convention orientation details for client introductory kits

• Compile meeting files: Create and organize Meetings & Conventions binders by gathering key details from sales files and ensuring all event information is accurately compiled and accessible

• Provide administrative support: Answer phones, manage email inbox, process incoming and outgoing mail, route correspondence as needed, and perform other general office duties

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world‑class brands (https://www.hilton.com/en/brands/) , and a company‑wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.