Commercial Support Specialist (f/m)

Phoenix Contact; Województwo wielkopolskie; On-site; PLN 60,000 - 90,000; Full time

Job summary

Phoenix Contact in Poland seeks a Commercial Support Specialist to track SOWs, invoices and budgets, coordinating with internal teams and suppliers. You will validate plans, support month-end closing, and prepare budget analyses while ensuring data accuracy and timely reporting.

The role requires experience in finance operations or procurement support, strong organizational skills, and excellent English. Proficiency in Excel, PowerPoint, Teams, SharePoint, SAP and Bee360 is desirable.

Qualifications

• Experience in commercial support, finance operations, procurement support, or similar coordination roles.
• Understanding of purchase orders, invoices, budgets and supplier-related processes, including SOWs and service confirmations.
• Experience with reporting, data tracking and stakeholder coordination.
• Basic understanding of project and program governance structures.
• Analytical mindset with ability to identify commercial discrepancies and communicate them clearly.
• Proficient in Microsoft Excel, PowerPoint, Teams and SharePoint.

Responsibilities

• Track and maintain Statements of Work (SOWs), supplier resources, service confirmations, purchase orders, invoices and budget information.
• Validate supplier resource plans, reported effort and service delivery evidence against SOWs and contractual commitments, and follow up on discrepancies.
• Support month-end closing activities, invoice tracking and commercial follow-up processes.
• Prepare commercial reports, status overviews and budget tracking information, including analyses of budget consumption, cost trends and invoice backlogs.
• Monitor invoice clarification items, commercial deviations and open action points.
• Validate commercial data and ensure information is complete, accurate and up to date.
• Coordinate commercial topics with internal stakeholders, suppliers and service providers.
• Follow up on outstanding actions and support continuous improvement of commercial support processes, including the development and use of standardized reports, templates and workflows.

Skills

Organizational skills

Attention to detail

Analytical skills

Stakeholder coordination

English proficiency

Tools

Microsoft Excel

PowerPoint

Teams

SharePoint

SAP

Bee360

Job description

• Track and maintain Statements of Work (SOWs), supplier resources, service confirmations, purchase orders, invoices and budget information
• Validate supplier resource plans, reported effort and service delivery evidence against SOWs and contractual commitments, and follow up on discrepancies
• Support month-end closing activities, invoice tracking and commercial follow-up processes
• Prepare commercial reports, status overviews and budget tracking information, including analyses of budget consumption, cost trends and invoice backlogs
• Monitor invoice clarification items, commercial deviations and open action points
• Validate commercial data and ensure information is complete, accurate and up to date
• Coordinate commercial topics with internal stakeholders, suppliers and service providers
• Follow up on outstanding actions and support continuous improvement of commercial support processes, including the development and use of standardized reports, templates and workflows

Your responsibilities:

• Track and maintain Statements of Work (SOWs), supplier resources, service confirmations, purchase orders, invoices and budget information
• Validate supplier resource plans, reported effort and service delivery evidence against SOWs and contractual commitments, and follow up on discrepancies
• Support month-end closing activities, invoice tracking and commercial follow-up processes
• Prepare commercial reports, status overviews and budget tracking information, including analyses of budget consumption, cost trends and invoice backlogs
• Monitor invoice clarification items, commercial deviations and open action points
• Validate commercial data and ensure information is complete, accurate and up to date
• Coordinate commercial topics with internal stakeholders, suppliers and service providers
• Follow up on outstanding actions and support continuous improvement of commercial support processes, including the development and use of standardized reports, templates and workflows

Our requirements:

• Experience in commercial support, finance operations, procurement support, shared services or a similar coordination role
• Understanding of purchase orders, invoices, budgets and supplier-related processes, including the relationship between SOWs, supplier resources, reported effort and service confirmations
• Experience working with reporting, data tracking and stakeholder coordination
• Basic understanding of project and program governance structures
• Strong organizational skills and attention to detail, combined with analytical skills and the ability to identify and clearly communicate commercial discrepancies
• Good working knowledge of Microsoft Excel, PowerPoint, Teams and SharePoint
• Ability and willingness to work directly in SAP and Bee360 following onboarding
• Very good command of English
• Ability to work with multiple stakeholders and priorities simultaneously

An additional advantage will be:

• Experience in supplier management, finance operations, procurement or commercial project support
• Hands-on experience with SAP and/or Bee360
• Experience in transformation, rollout, PLM, ERP, or PMO environments
• German language skills