Client Service Risk Coordinator - Digital Transformation

McKinsey & Company; Wrocław; On-site; PLN 120,000 - 180,000; Full time

Job summary

McKinsey & Company in Wroclaw, Poland, is seeking a professional to join the firm’s Global Digital Transformation Team within Risk. You will design and deliver integrated technology and change solutions, manage initiatives, and collaborate on product designs while ensuring data integrity and user experience.

The role emphasizes mentorship, knowledge sharing, and cross-regional collaboration with teams across Technology, Risk Advisory, Ethics & Compliance, and Legal.

Qualifications

• Bachelor’s degree in a relevant field or equivalent.
• Minimum 2+ years in risk management, product management, communication, or IT.
• Strong proficiency with Microsoft Office and firm tools such as Slack and SharePoint.
• Solid understanding of data and technology risk concepts, and UX principles.
• Excellent organizational, interpersonal, and problem-solving skills.

Responsibilities

• Support the Digital Transformation Team in the Risk function, helping design and deliver technology and process changes.
• Collaborate with Technology, Risk Advisory, Ethics & Compliance, and Legal to define scope and drive initiatives.
• Analyze data, monitor feature adoption, and contribute to long-term improvements and knowledge sharing.

Skills

Risk management

Product management

Communication

IT concepts

UX principles

Data analysis

Teamwork

Independent work

English proficiency

Problem solving

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Slack

SharePoint

Job description

Who You'll Work With

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.

Who You'll Work With

You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.

Your Impact

You will work as part of the firm's global Digital Transformation Team, which is responsible for designing and delivering integrated technology and change solutions for the Risk function. Your work may include managing initiatives, implementing new features to the firm’s risk technical workflow, collaborating on product designs (keeping in mind adherence to policies, data integrity, and user-experience), monitoring new feature adoption, analyzing data, or other similar activities. You will partner with the Technology, Risk Advisory, Ethics & Compliance, and Legal Functions to develop and define the scope of and shape key initiatives. You will take initiative to drive continuous improvement of team and firm processes.Your work will help the firm mitigate risks, ensuring compliance with policies and procedures, and ultimately contributing to the firm's overall success and stability. Your work will have a global scope. You will support the execution of initiatives and syndication with key stakeholders in all regions, provide thought partnership and analytical support to relevant stakeholders, including project scoping, analyzing data, reporting insights, and developing long-term recommendations, support the teams’ knowledge management efforts, including capturing and sharing best practices and up-to-date content and collaborate with the team; identify opportunities for mentorship and training; help prioritize team and relevant activities.

Your Qualifications and Skills

• Bachelor’s degree or equivalent required (computer science, risk, design technology, or related field preferred)
• 2+ years of experience in risk management, product management, communication, or information technology
• Mastery of Microsoft Office (Word, Excel, PowerPoint, Teams) and firm-related tools (Slack, SharePoint)
• Good foundation in data & technology risk standards, basic understanding of IT concepts as they relate to risk. Strong understanding of product knowledge and UX principles
• Strong organizational and interpersonal skills
• Ability to work independently with little to no supervision
• Good problem solving and analytical skills, strong teamwork and collaboration skills
• Confidence when engaging with teams and individuals with challenging expectations
• Ownership mentality and initiative to contribute to broader efforts or special projects
• Business level English language skills, both written and verbal