Clearance Broker Associate with German

GBD FedEx Express UK Transportation Limited; Kraków; Sur place; PLN 100 000 - 150 000; Plein temps

Avantages offerts par ce poste

Great working atmosphere

Benefits package

Professional development

Training opportunities

Tuition assistance

Résumé du poste

PLS FedEx Express Poland Transportation Sp z o.o. is seeking a Clearance Broker to work with customs and clients to ensure timely clearance and delivery.

You will prepare and check documentation, communicate to obtain missing details, and input data into systems with a focus on accuracy and compliance. The ideal candidate is fluent in German and English, a team player with strong communication and time-management skills, and has experience in customer service.

Qualifications

• Fluent in German (B2–C1) and English (B1–B2).
• Customer-focused with strong communication skills.
• Detail-oriented with ability to meet tight deadlines.

Responsabilités

• Prepare customs entry documentation from shipment paperwork.
• Check that all customs docs are completed correctly.
• Email clients to obtain missing information for clearance.
• Input shipment data accurately into systems.
• Produce and validate customs data to ensure compliance.
• Maintain accuracy in a fast-paced environment.

Connaissances

German language

English language

Customer service

Attention to detail

Time management

Outils

Microsoft Office

Description du poste

Company:
PLS FedEx Express Poland Transportation Sp z o.o.

Address:
Ul. Wadowicka 3A
Scheduled Weekly Hours:
40

Worker Type:
Regular

Posting Start Date
21-paź-2026

Posting Close Date:
30-sty-2027

Job Family:
FXE-EU: Clearance Broker (ID)

Position Summary:

As a Clearance Broker you will work closely with Customs to enable our on-time clearance and delivery. You will ensure checks and processes are completed that result in timely and effective processing of transactions and legal and regulatory compliance. In this position efficient, courteous and professional communication and taking ownership of issues / requirements are key to the role. You will be responsible for:

• ### Preparing customs entry documentation based on paperwork supplied with the shipment.
• ### Checking if all customs documentation is completed correctly.
• ### Contacting clients by email to provide any missing or unclear information necessary to allow customs clearance.
• ### Ensure the correct identification and accurate input of shipment information into appropriate systems.
• ### Produce and validate customs data and paperwork to support the achievement of regulatory and internal compliance standards and to ensure timely clearance.
• ### Ensuring accuracy within a fast-paced goal orientated environment

The ideal candidate will have:

• Fluent in German (B2 – C1) and English (B1-B2)
• Team player with a can-do attitude.
• Customer focused with excellent communication skills.
• Attention to detail and able to work to tight deadlines.
• Task orientated with good time management.
• Good analytical and problem-solving skills.
• Able to make independent decisions based on expertise.
• Good Computer skills including Microsoft Office.
• Willing to develop in a multinational/multicultural environment
• Experience in customer service would be an asset

What we offer:

• Great working atmosphere.
• An extensive benefits package.
• Personal and professional development opportunities.
• A wide array of formal training and on the job learning opportunities.
• Tuition assistance
• FedEx is one of the most admired companies and trusted brands year after year
• In joining FedEx, every team member commits to our Purple Promise — to make every FedEx experience outstanding—for the customer and for our fellow team members.

Being a part of FedEx means you are a part of a global network of solutions that only continues to strengthen its capability to deliver what our customers need anytime, anywhere.

English (Required), German (Required)

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.