Citrix Engineer

Capgemini; Katowice; Hybrid; PLN 140,000 - 210,000; Full time

Benefits offered by this job

Well-being culture

Training platform access

Performance feedback

Hybrid work model

Job summary

Capgemini Polska is seeking an L2/L3 Workplace Engineer to maintain and enhance Citrix-based virtual desktops in Katowice.

You will troubleshoot complex issues, manage CVAD, DDC, StoreFront, profile management, and Windows server/desktop infra, while contributing to reliability and user experience.

The role offers hybrid work, training access, and a supportive wellbeing culture.

Qualifications

• Hands-on Citrix CVAD environments management.
• Strong troubleshooting of VDI and end-user issues.
• Experience with Windows Server and desktop administration.
• Familiar with Group Policy and networking basics.
• Ability to script in PowerShell.

Responsibilities

• Maintain and enhance CVAD environments in production.
• Troubleshoot complex VDI issues and ensure high availability.
• Administer Citrix components and Windows server/desktop infra.
• Implement changes following ITIL processes.
• Provide operations support and documentation.

Skills

Troubleshooting

Proactive

Communication

Independent

Teamwork

Tools

Citrix Virtual Apps and Desktops (CVAD)

Desktop Delivery Controller (DDC)

StoreFront

Profile management

Citrix policies

Windows Desktop

Windows Server

PowerShell

Group Policy

Networking fundamentals

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

As an L2/L3 Workplace Engineer, you will play a key role in maintaining and enhancing virtual desktop services based on Citrix and Microsoft technologies. You will ensure a stable, high-performing end-user environment by troubleshooting complex issues, supporting core infrastructure, and delivering operational excellence across virtual desktop platforms.

• Manage and support virtualized environments based on Citrix and Microsoft technologies.
• Administer and maintain Citrix Virtual Apps and Desktops infrastructure.
• Troubleshoot and resolve complex issues related to virtual desktops and VDI environments.
• Provide operational support and perform maintenance activities across the Citrix platform.
• Manage and support Windows desktop and Windows Server environments.
• Handle incidents, service requests, and changes in line with operational processes.
• Support configuration and maintenance of Citrix components, including StoreFront, Desktop Delivery Controller, profile management, and Citrix policies.
• Contribute to the stability, performance, and continuous improvement of the workplace environment.

Your profile

• You have hands-on experience managing Citrix Virtual Apps and Desktops (CVAD) environments.
• You have working knowledge of Desktop Delivery Controller (DDC), StoreFront, profile management, and Citrix policies.
• You possess strong troubleshooting skills in virtual desktop and VDI environments.
• You have solid experience with Windows Desktop and Windows Server administration.
• You have practical knowledge of Group Policy (GPO) management.
• You understand networking fundamentals and their impact on end-user services.You are comfortable creating and maintaining PowerShell scripts.
• You are a proactive and independent professional with strong technical, communication, and problem-solving skills.

What You'll love about working here

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.