Chief Administrative & Facilities Officer

Citibank (Switzerland) AG; Warszawa; Hybrid; Confidential; Full time

Benefits offered by this job

Hybrid work up to 2 days per week at a

Competitive base salary

7% PPE contribution pension

Private medical care for employees and

Life Insurance

Employee Assistance Program

Parental Leave (maternity/paternity)

Sport Card subsidies

Flex benefits – cafeteria

Annual discretionary incentive

Discretionary leave

Job summary

Citi Handlowy is seeking an experienced Administration Manager in Warsaw to lead the Administration Department, aligning services with business needs and driving efficiency. The role requires robust team management, cost control, and strong stakeholder engagement across functions.

The candidate will oversee budgets, ensure regulatory compliance, and foster a culture of continuous improvement while supporting strategic growth of the bank.

Qualifications

• 6–10 years of management experience in operations or administration.

Responsibilities

• Set strategy and goals for the Administration Department aligned with business requirements.
• Manage dining services, facilities, reception and other support functions.
• Collaborate with business managers to align services with needs.
• Identify cost-optimization opportunities and drive process improvements.
• Resolve complex issues as escalation point and provide expert solutions.
• Lead and develop the team with performance management and career development support.
• Oversee budgets for suppliers and vendors for cost-effectiveness and quality.
• Plan resources, manage budgets, and formulate policies for growth and efficiency.
• Ensure compliance with laws and risk management.
• Oversee cross-department collaboration on projects and initiatives.

Skills

Leadership

Communication

Negotiation

Customer focus

Stakeholder management

Change adaptability

English proficiency

Education

Bachelor’s degree / University degree or equivalent experience

Master’s degree preferred

Job description

Citi Handlowy is seeking an experienced Administration Manager in Warsaw to lead the Administration Department, aligning services with business needs and driving efficiency. The role requires robust team management, cost control, and strong stakeholder engagement across functions.

The candidate will oversee budgets, ensure regulatory compliance, and foster a culture of continuous improvement while supporting strategic growth of the bank.