CFIN/SAP4HANA O2C SME & Training Lead

USTBC ABB Installation Products Inc.; Kraków; On-site; PLN 110,000 - 170,000; Full time

Job summary

ABB Installation Products Inc. is seeking a Training Specialist to support the O2C stream with CFIN and SAP4HANA. You will implement UATs, develop training materials, and educate end-users on system processes and best practices.

You will interact with business leaders and learners to understand needs, deliver effective trainings, and drive continuous improvements in finance system usage. This role is based in Kraków and entails hands-on SME-level responsibilities.

Qualifications

• 5+ years of experience in order to cash (O2C) processes.
• Solid understanding of O2C processes and practical knowledge of CFIN and SAP4Hana environment for configuration of SAP4HANA Finance into the system.
• Ability to transfer knowledge, train others, support end-users and support ongoing improvement in technical aspects of CFIN and SAP4HANA
• Advanced proficiency with the MS Office and O365 suite
• Proficiency in the English language
• Problem-solving mindset, solid organizational and interpersonal skills
• Good communication skills - end user interaction, user training, conducting workshops
• Project management exposure and prior experience developing training materials and documenting processes will be an asset

Responsibilities

• Facilitating learning through multiple delivery methods to onboard new hires and upskill end-users.
• Training users on O2C processes and system use; create and maintain manuals, docs and SOPs.
• Engage with leaders, users and partners to understand needs and deliver solutions.
• Participate in testing (UAT) activities and promote process improvements.
• Act as SME for CFIN and SAP4HANA to assist curriculum development and content updates.
• Translate system functionality into simple business language for users.
• Provide one-on-one coaching and feedback to learners; document solutions.
• Serve as first-level support for end-user technical/process issues.

Skills

O2C processes

SAP4HANA

CFIN knowledge

Training delivery

MS Office

English fluency

Tools

O365

Job description

ABB Installation Products Inc. is seeking a Training Specialist to support the O2C stream with CFIN and SAP4HANA. You will implement UATs, develop training materials, and educate end-users on system processes and best practices.

You will interact with business leaders and learners to understand needs, deliver effective trainings, and drive continuous improvements in finance system usage. This role is based in Kraków and entails hands-on SME-level responsibilities.