O2C Training Lead – CFIN/SAP4HANA SME

ABB

Kraków

On-site

PLN 130,000 - 180,000

Full time

2 days ago

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Job summary

ABB in Kraków seeks an experienced O2C training specialist to support the SAP4HANA implementation and ongoing service. You will work under the Global AutoBank & Process Excellence Manager, delivering training to end users, creating manuals, SOPs, and UAT support while translating complex system changes into clear business language.

You will act as SME for CFIN and SAP4HANA, collaborating with leaders and users to identify needs, drive improvements, and onboard new hires.

Qualifications

5+ years of experience in O2C processes.
Solid understanding of O2C and SAP4HANA environment for configuration.
Ability to transfer knowledge, train others, and support end-users.
Advanced proficiency with MS Office and O365 suite.
Proficiency in English language.
Strong problem-solving mindset and communication skills.
Project management exposure is a plus for this role.

Responsibilities

Deliver training on O2C processes and SAP4HANA system use.
Create and maintain user manuals, documentation and SOPs.
Engage with business leaders and end-users to identify needs and drive solutions.
Participate in testing (UAT) activities and support change initiatives.
Act as SME for CFIN and SAP4HANA; contribute to curriculum development.
Translate system functionality into business-relevant language for learners.
Provide first-level end-user support and escalate issues as appropriate.