CBS Order to Invoice Analyst (F/M)

Colgate; Województwo mazowieckie; Hybrid; PLN 86,000 - 112,000; Full time

Benefits offered by this job

Group insurance

Medicover healthcare

Sport card

Employee Capital Plan (PPK)

Stock saving plan

Meal stipend

Company store

Rewards program

Social Fund

Employee Assistance Program

Referral program

Job summary

Colgate-Palmolive is hiring a CBS Order To Invoice Analyst in Warsaw, Poland. You will manage end-to-end Order to Invoice processes, coordinating with commercial and logistics teams in a multinational environment.

The role requires a University degree, 1–2 years in customer service or O2I, and strong English. Proficiency in Excel, Google Workspace, and SAP is advantageous; hybrid work is offered.

Qualifications

• University degree required.
• 1–2 years of experience in customer service or order-to-invoice operations.
• Strong command of English (written and spoken).
• Proficiency in MS Excel and Google Workspace; SAP experience is a distinct advantage.
• Analytical mindset with proven problem-solving abilities and a focus on teamwork.

Responsibilities

• Manage end-to-end Order to Invoice workflows following company standards.
• Use SAP and TMS order processing systems to fulfill orders efficiently.
• Collaborate with CDTs and Logistics to resolve delivery issues and returns.
• Enforce commercial terms and identify inefficiencies to optimize costs and processes.
• Monitor KPIs and cost-to-serve, providing actionable insights.

Skills

English proficiency

Analytical mindset

Team collaboration

Communication

Problem solving

Education

University degree

Tools

SAP

MS Excel

Google Workspace

Job description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet. Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world. Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live. A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title: CBS Order to Invoice Analyst (F/M)

Travel Required?: Travel - up to 10% of time

Posting Start Date: 11/9/26

Hybrid

No Relocation Assistance Offered Job Number#177308 - Warsaw, Mazovia, Poland

Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Salary Range: 7,700–10,000 PLN gross monthly

Join our dynamic team as a CBS Order To Invoice Analyst, where you will manage and optimize end-to-end order fulfillment while collaborating closely with commercial and logistics partners in a fast-paced, multinational setting.

MAIN RESPONSIBILITIES:

• Manage end-to-end Order to Invoice workflows within company best practice standards, handling order validation, delivery creation, exception handling, and invoice follow-ups.
• Utilize SAP and TMS order processing systems to execute fulfillment efficiently, minimize manual intervention, and consolidate shipments.
• Partner with Customer Development Teams (CDTs) and Logistics (internal and 3PL) to investigate and resolve delivery disruptions, stock issues, returns, and refusals.
• Enforce predefined commercial sales terms and identify supply chain inefficiencies to drive continuous cost and process optimizations.
• Monitor, analyze, and report on key customer service KPIs and cost-to-serve metrics to drive corrective actions and support regional stakeholders.

REQUIREMENTS:

• University degree.
• 1–2 years of experience in customer service or order-to-invoice operations.
• Strong command of English (written and spoken) to support international stakeholders.
• Proficiency in MS Excel and Google Workspace tools; SAP experience is a distinct advantage.
• Analytical mindset with proven problem-solving abilities and a strong focus on team collaboration.
• Strong communication and relationship-building skills across cross-functional teams.

WE OFFER:

• Stable employment based on an employment contract.
• Opportunity to develop within a global, highly reputable organization.
• Work in a complex, diverse, and multinational environment.
• Supportive, collaborative team culture focused on continuous development and knowledge sharing.

COMPENSATION AND BENEFITS

Salary Range: 7,700–10,000 PLN gross monthly

The salary level is determined by the objective evaluation of the position's requirements, such as required skills, effort, responsibility, and working conditions, which places the role into a specific level within the company's compensation framework.

Employees will also be eligible to the annual bonus plan - on target 8% of base annual salary linked to company and individual performance.

The conditions of payment of the salary and benefits referred to above are regulated by the Employer’s Remuneration regulations which shall be submitted to employment candidates at the later stage of the recruitment process.

Benefits Package:

• Group insurance and Medicover healthcare package (employee contribution is 1 PLN for each benefit monthly);
• Sport card (Medicover Sport);
• Employee Capital Plan (PPK) with employer contribution above mandated one;
• Company Stock Saving Plan;
• Co-financing of meals in the amount of PLN 200 gross per month;
• Store with company products;
• Financial and in-kind rewards for additional achievements;
• Social Fund (holidays contribution, prepaid cards for Christmas, Majówka and Sport&Culture);
• Employee Assistance Program;
• Employee referral program; Detailed information regarding benefits will be provided additionally.

Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-Hybrid