Cash Services, Associate 2

State Street; Kraków; Hybrid; PLN 61,000 - 75,000; Full time

Benefits offered by this job

Hybrid working model

Employee savings plan

Multisport card

Gold medical package for employees and

their families

Job summary

State Street in Kraków is seeking an eager professional to contribute to Cash Services operations within Alpha. You will learn cash operations, perform daily processing, and support exception resolution in a dynamic, global team.

The role emphasizes teamwork, accuracy, and continuous improvement, with training and mentoring provided. A hybrid work setup combines in-office and remote collaboration to deliver high-quality client service.

Qualifications

• 1+ years of experience in financial services, operations, banking, or a related field is an asset.
• Knowledge of cash operations, custody, settlements, treasury, or investment servicing processes is beneficial.
• Professional experience from other industries will also be considered.
• Working knowledge of MS Excel and other Microsoft Office applications.
• Bachelor’s degree or equivalent experience preferred.

Responsibilities

• Performing daily cash processing activities and ensuring transactions are completed accurately and within required deadlines.
• Monitoring cash-related workflows and investigating exceptions or discrepancies in a timely manner.
• Supporting the resolution of cash breaks by coordinating with internal teams, counterparties, and market participants.
• Maintaining effective communication with colleagues, stakeholders, and management regarding operational issues and updates.
• Following established procedures, controls, and risk management practices to support operational excellence.
• Identifying opportunities for process efficiencies and contributing to continuous improvement initiatives.
• Supporting testing, process changes, and operational projects as required.
• Building knowledge of cash products, markets, and operational processes.
• Collaborating with team members to meet daily service-level expectations and deliver high-quality client service.
• Assisting with training and knowledge-sharing activities within the team.

Skills

Attention to detail

Analytical skills

Problem-solving

Time management

Teamwork & communication

Education

Bachelor’s degree or equivalent

Tools

MS Excel

Job description

Who We Are Looking For

An open-minded person who would like to contribute to the growth and success of Cash Services operations within Alpha. Someone who values teamwork, accountability, and continuous learning in a dynamic global environment. We are looking for an individual who is eager to develop expertise in cash operations, deliver high-quality results, and actively contribute to a collaborative team culture.

Who We Are Looking For

An open-minded person who would like to contribute to the growth and success of Cash Services operations within Alpha. Someone who values teamwork, accountability, and continuous learning in a dynamic global environment. We are looking for an individual who is eager to develop expertise in cash operations, deliver high-quality results, and actively contribute to a collaborative team culture.

What Is Alpha Platform

State Street Alpha is the first front-to-back asset servicing platform from a single provider for institutional and wealth management firms. Alpha brings together clients’ choice of real-time data and asset intelligence across the investment lifecycle to help them make better decisions and deliver growth for their clients. With built-in flexibility and scalability, Alpha enables clients to manage assets across markets and streamline their day-to-day processes.

What You Will Be Responsible For

• Performing daily cash processing activities and ensuring transactions are completed accurately and within required deadlines.
• Monitoring cash-related workflows and investigating exceptions or discrepancies in a timely manner.
• Supporting the resolution of cash breaks by coordinating with internal teams, counterparties, and market participants.
• Maintaining effective communication with colleagues, stakeholders, and management regarding operational issues and updates.
• Following established procedures, controls, and risk management practices to support operational excellence.
• Identifying opportunities for process efficiencies and contributing to continuous improvement initiatives.
• Supporting testing, process changes, and operational projects as required.
• Building knowledge of cash products, markets, and operational processes.
• Collaborating with team members to meet daily service-level expectations and deliver high-quality client service.
• Assisting with training and knowledge-sharing activities within the team.

What We Value

• Strong attention to detail and analytical skills.
• Problem-solving mindset and ability to investigate issues effectively.
• Good organizational and time-management skills.
• Ability to work collaboratively in a team environment.
• Strong communication skills and good command of English.
• Proactive attitude and willingness to take ownership of tasks.
• Commitment to quality, control, and continuous improvement.

Education & Preferred Qualifications

• 1+ years of experience in financial services, operations, banking, or a related field is an asset.
• Knowledge of cash operations, custody, settlements, treasury, or investment servicing processes is beneficial.
• Professional experience from other industries will also be considered.
• Working knowledge of MS Excel and other Microsoft Office applications.
• Bachelor’s degree or equivalent experience preferred.

What We Offer

• Hybrid working model, combining working from home and from the office.
• Employee savings plan.
• Multisport card.
• Premium life insurance package.
• Gold medical package for employees and their families (partner and children).
• Additional holidays, including Birthday Day Off and 3rd and 5th year anniversary Day Off.
• International operating environment.
• Language classes, soft-skills training, and technical workshops.
• Development sessions with a mentor.
• Diverse opportunities across a range of challenging and complex activities.
• Networking groups and committees.
• Variety of well-being programs.
• Paid days off to volunteer for company-driven initiatives or organizations of choice.
• Technical or leadership career pathway.

Note: The role requires a minimum of three days per week working from the office.

Minimum Salary

zł68,004 Annual

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.

Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.

In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.

We Offer

• Permanent contract from day one
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
• Gold Medical Package for employees and their families (partner and children)
• Premium life insurance package and private pension plan
• Wide range of soft skills training, technical workshops, language classes and development programs
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
• Variety of well-being programs
• Additional benefits available depending on the seniority of the role

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.