Cash Services, Associate 1

State Street; Kraków; Hybrid; PLN 54,000 - 66,000; Full time

Benefits offered by this job

Hybrid work model

Employee savings plan

Multisport card

Premium life insurance package

Gold medical package for employees and

Job summary

State Street is seeking an open-minded and motivated individual to begin or develop a career in Cash Services operations within Alpha platform. You will perform daily cash processing activities, monitor workflows, and support issue resolution in a collaborative team environment.

The role emphasizes attention to detail, the ability to learn quickly, and effective communication in English. A hybrid working model and development opportunities are offered, with a focus on cross-training and

Qualifications

• Minimum three days per week in the office or hybrid arrangement.
• Experience in financial services or operations is advantageous but not essential.
• Familiarity with cash operations, banking, settlements, or investment servicing is beneficial.

Responsibilities

• Perform daily cash processing activities accurately and within deadlines.
• Monitor cash-related workflows and assist with investigating exceptions.
• Support resolution of cash breaks and escalate issues when needed.
• Maintain clear communication on task status and updates.
• Follow procedures, controls, and risk management requirements at all times.
• Contribute ideas to improve team processes and efficiency.
• Assist with testing, documentation updates, and team initiatives.
• Build foundational knowledge of cash products, markets, and systems.

Skills

Attention to detail

Analytical skills

English proficiency

Team collaboration

Willingness to learn

Education

Bachelor’s degree or equivalent practical experience

Tools

MS Excel

Job description

Who We Are Looking For

An open-minded and motivated person who would like to begin or develop a career in Cash Services operations within Alpha. Someone who values teamwork, accuracy, and continuous learning in a dynamic global environment. We are looking for an individual who is eager to build knowledge of cash operations, follow established processes, deliver high-quality results, and contribute positively to a collaborative team culture.

What Is Alpha Platform

State Street Alpha is the first front-to-back asset servicing platform from a single provider for institutional and wealth management firms. Alpha brings together clients’ choice of real-time data and asset intelligence across the investment lifecycle to help them make better decisions and deliver growth for their clients. With built-in flexibility and scalability, Alpha enables clients to manage assets across markets and streamline their day-to-day processes.

What You Will Be Responsible For

• Performing assigned daily cash processing activities accurately and within required deadlines, with support from experienced team members.
• Monitoring assigned cash-related workflows and supporting the investigation of exceptions or discrepancies.
• Supporting the resolution of cash breaks and escalating issues to experienced colleagues or management when required.
• Maintaining clear and timely communication with colleagues and management regarding task status, issues, and updates.
• Following established procedures, controls, checklists, and risk management requirements at all times.
• Contributing ideas and observations that may improve team processes, controls, or efficiency.
• Supporting testing, documentation updates, and team initiatives as required.
• Building foundational knowledge of cash products, markets, systems, and operational processes through training and practical experience.
• Working collaboratively with team members to meet daily deadlines and service expectations.
• Participating actively in training, cross-training, and knowledge-sharing sessions.

What We Value

• Strong attention to detail and analytical skills.
• Willingness to learn how to investigate issues and solve problems in a structured way.
• Good organizational and time-management skills.
• Ability to work collaboratively in a team environment.
• Strong communication skills and good command of English.
• Proactive attitude, reliability, and willingness to take ownership of assigned tasks.
• Commitment to accuracy, quality, controls, and continuous development.

Education & Preferred Qualifications

• Previous experience in financial services, operations, banking, customer service, or a related field is an asset but is not essential.
• Basic knowledge of cash operations, banking, custody, settlements, or investment servicing is beneficial but not required.
• Internship, academic, customer service, administrative, or professional experience from other industries will also be considered.
• Working knowledge of MS Excel and other Microsoft Office applications.
• Bachelor’s degree, relevant studies, or equivalent practical experience preferred.

What We Offer

• Hybrid working model, combining working from home and from the office.
• Employee savings plan.
• Multisport card.
• Premium life insurance package.
• Gold medical package for employees and their families (partner and children).
• Additional holidays, including Birthday Day Off and 3rd and 5th year anniversary Day Off.
• International operating environment.
• Language classes, soft-skills training, and technical workshops.
• Development sessions with a mentor.
• Diverse opportunities across a range of challenging and complex activities.
• Networking groups and committees.
• Variety of well-being programs.
• Paid days off to volunteer for company-driven initiatives or organizations of choice.
• Technical or leadership career pathway.

Note: The role requires a minimum of three days per week working from the office.

Minimum Salary

zł60,000 Annual

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ.

Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self-management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non-discriminatory criteria relevant to State Street employees.

In addition to salary, employees are eligible to be considered for discretionary annual performance-based awards.

We Offer

• Permanent contract from day one
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
• Gold Medical Package for employees and their families (partner and children)
• Premium life insurance package and private pension plan
• Wide range of soft skills training, technical workshops, language classes and development programs
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
• Variety of well-being programs
• Additional benefits available depending on the seniority of the role

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job ID: R-797407