Business Solutions Intern

O-I; Poznań; On-site; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Employee referral program

Opportunities to gain an interesting经验

Job summary

O-I is seeking a triggered professional to contribute to customer experience transformation by identifying opportunities to improve commercial processes and delivering technology-enabled solutions. You will work with Commercial, IT, GBS, and external partners to implement automation, AI, and CRM initiatives in a global context.

You will engage in data-driven projects, analyze processes, and support deployment of CRM platforms while collaborating with cross-functional teams in a fast-paced,

Qualifications

• Pursuing or recently completed degree in AI, CS, Data Science, or related field.
• Interest in data analytics, automation, and digital technologies.
• Proficiency with Power BI, SQL, and Microsoft Power Platform tooling.
• Python or other programming languages is a plus.

Responsibilities

• Partner with Commercial, IT, GBS, and external stakeholders to understand business needs, define requirements, and identify solution opportunities.
• Analyze and map commercial processes, identifying opportunities for optimization, automation, and standardization.
• Support the design, implementation, and continuous improvement of automation solutions and AI-enabled capabilities.
• Collaborate on the deployment and enhancement of CRM platforms, intelligent selling models, and other commercial technologies.
• Leverage data and analytics to generate actionable insights and support data-driven decision-making.
• Facilitate workshops, gather requirements, and document business processes and solution designs.
• Provide training, guidance, and ongoing support to users, ensuring successful adoption of new tools and processes.
• Monitor solution performance and recommend enhancements to drive efficiency and improve the customer experience.

Skills

Data analytics

Automation interest

Digital technologies

Education

AI / CS / Data Science degree

Tools

Power BI

SQL

Microsoft Power Platform

Python

Job description

To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft—channeling their creativity into more than 1,800 patents held today. When you join O-I you become part of that story.

O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world’s best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics and pharmaceuticals. We are dedicated to make what matters to shape a healthier, more sustainable and more exciting world. We transform the industry to make glass more relevant and more accessible to more people.

With nearly 19,000 employees and an unparalleled footprint spanning almost 64 plants in 18 countries, O-I is a truly global maker of glass packaging.

Job Description

You will play a key part in driving customer experience transformation by identifying opportunities to improve commercial processes and delivering technology-enabled solutions that enhance efficiency and effectiveness across the business. Working closely with Commercial, IT, GBS, and external partners, you will help shape and implement innovative solutions leveraging automation, AI, advanced analytics, and CRM technologies. This is an exciting opportunity to contribute to high-impact transformation initiatives within a global organization while gaining exposure to cutting-edge technologies and best practices.

About You

You are curious, analytical, and eager to learn how technology can improve business processes and customer experiences. You enjoy working with data, solving problems, and collaborating with different teams to achieve common goals.

You have a strong interest in digital transformation, automation, analytics, and technology, and you are looking for an opportunity to gain practical experience in a fast-paced, international environment.

Key Responsibilities

• Partner with Commercial, IT, GBS, and external stakeholders to understand business needs, define requirements, and identify solution opportunities.
• Analyse and map commercial processes, identifying opportunities for optimization, automation, and standardization.
• Support the design, implementation, and continuous improvement of automation solutions and AI-enabled capabilities.
• Collaborate on the deployment and enhancement of CRM platforms, intelligent selling models, and other commercial technologies.
• Leverage data and analytics to generate actionable insights and support data-driven decision-making.
• Facilitate workshops, gather requirements, and document business processes and solution designs.
• Provide training, guidance, and ongoing support to users, ensuring successful adoption of new tools and processes.
• Monitor solution performance and recommend enhancements to drive efficiency and improve the customer experience.

Qualifications

• Currently pursuing or recently completed a degree in Artificial Intelligence, Computer Science, Data Science, or a related field.
• Interest in data analytics, automation, and digital technologies.
• Knowledge of Power BI, SQL, and Microsoft Power Platform tools.
• Knowledge of Python or other programming languages is a plus.

Additional Information

This position reports to: Customer Excellence Solutions & Sales Operations Director

Travel: <5%

We offer

• Opportunities to gain an interesting experience
• Employee referral program

All your information will be kept confidential according to EEO guidelines.