Business Operations Manager

Cisco Systems, Inc; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

Cisco Systems, Inc. in Kraków is seeking an experienced Sales Planning & Operations professional to support Run-Rate forecasting and global sales processes across SMB and GVS segments.

You will collaborate with stakeholders to design efficient sales workflows and automate processes using CRM and reporting tools. You will develop and deliver reports, maintain data hygiene, and partner with finance, analytics and operations to drive performance.

Qualifications

• 5+ years of proven experience in sales planning and operations.
• Bachelor's degree or equivalent required.
• Experience working globally in cross-functional teams.
• Strong analytical capabilities to evaluate data and drive decisions.
• Proficient in Excel and PowerPoint; familiar with CRM tools.

Responsibilities

• Global governance, design, stakeholder alignment, and operational support of Run-Rate predictive forecasting
• Maintaining and improving CRM data hygiene to support scalability
• Gather, organize and review operational data
• Supporting the automation of routine sales processes
• Develop and deliver both informational and decision-seeking reports, analyses and/or presentations
• Building strong working relationships across sales, analytics, finance, and operations teams to support planning and execution
• Applying a foundational understanding of Cisco’s go-to-market strategy to contribute to team direction

Skills

Sales planning & operations

Global collaboration

Analytical skills

Strong communication

Adaptability

Process improvement

Cross-functional management

Data quality awareness

Executive reporting

Excel proficiency

Education

Bachelor's degree or equivalent

Tools

Excel

PowerPoint

CRM tools (Salesforce)

Job description

Who We Are

The Strategy, Planning & Operations team for Global Velocity Sales is the strategic engine behind one of Cisco's fastest growing sales teams driving growth and new logos for the company. The team operates at the intersection of strategy, analytics, and operations - developing go-to-market frameworks, running independent analyses, and providing sales operations design and support.

Who We Are

The Strategy, Planning & Operations team for Global Velocity Sales is the strategic engine behind one of Cisco's fastest growing sales teams driving growth and new logos for the company. The team operates at the intersection of strategy, analytics, and operations - developing go-to-market frameworks, running independent analyses, and providing sales operations design and support.

What You’ll Do

This is a global role focused on the facilitation and execution of new year readiness, ongoing sales operations support and Run-Rate predictive forecasting for the SMB and GVS sales populations. In this position, you will collaborate on the planning, execution, and operational management of global sales programs that support our go-to-market strategy. You will work with internal stakeholders to align the design and improvement of sales processes using automation across sales tools and reporting systems.

Key Responsibilities

• Global governance, design, stakeholder alignment, and operational support of Run-Rate predictive forecasting
• Maintaining and improving CRM data hygiene to support scalability
• Gather, organize and review operational data
• Supporting the automation of routine sales processes
• Develop and deliver both informational and decision-seeking reports, analyses and/or presentations
• Building strong working relationships across sales, analytics, finance, and operations teams to support planning and execution
• Applying a foundational understanding of Cisco’s go-to-market strategy to contribute to team direction

Required Skills

• Sales planning and operations professional with a minimum of 5 years of proven experience
• Bachelors or equivalent required
• You have experience working globally within cross-functional, collaborative environments and quickly adapt and respond to changes in those environments
• Exceptional analytical skills, capable of analyzing multiple sources of information and evaluating alternative solutions to determine the best path forward
• Consistent strong performer with a can-do approach
• Able to simplify and clarify processes, understand their dependencies, and drive continuous improvement
• Provides a pragmatic approach to challenges and complexity, with a strong willingness to continuously learn
• Extensive knowledge of Cisco’s business sales operations processes and tools
• Excellent written and verbal communication skills with the ability to articulate complex ideas and strategies to individuals at all levels of the organization
• Proficient in advanced Excel and strong PowerPoint skills

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.