Business Analytics Lead Analyst

Citi; Warszawa; Hybrid; PLN 223,000 - 380,000; Full time

Benefits offered by this job

Pension plan

Private medical care

Life insurance

Employee assistance program

Parental leave

Sport card

Holidays allowance

Flexible benefits

Annual discretionary incentive

Volunteer day

Job summary

Citi’s global Business Analytics team is seeking a Lead Analyst to drive data-driven decision making in a hybrid Warsaw role. You will analyze patterns, gather data across stakeholders and translate insights into business actions.

The role requires a strong background in quantitative analytics, operations research and strategic business analysis, with 6–10 years of experience in financial services. Hybrid work and competitive salary are offered.

Qualifications

• Bachelor's degree (Masters preferred).
• 6–10 years of experience in analytics roles relevant to financial services.
• Experience in Operations Research/Analytics Management or related roles.
• Proficiency in quantitative analytics, data mining and statistical methods.

Responsibilities

• Assess control exceptions and investigate root causes.
• Gather operational data from cross-functional stakeholders for performance analysis.
• Identify data patterns and provide insights for decision making and planning.
• Recommend actions for future developments and strategic opportunities.
• Translate data into insights for targeting, segmentation and leadership communications.
• Continuously improve processes by evaluating new data sources and tools.
• Collaborate with internal/external partners to build and refine decision strategies.
• Assess risk and ensure compliance with laws and regulations.

Skills

Data analytics

Operations research

Quantitative analysis

Stakeholder communication

Education

Bachelor's degree

Master's degree preferred

Job description

Business Analytics Lead Analyst – VP

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Business Analytics Team.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Business Analytics Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

What you’ll do:

• Assesses control exceptions for thematic issues, root cause, and resolution
• Gathers operational data from various cross functional stakeholders to examine past business performance
• Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
• Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
• May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
• Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we’ll need from you:

• Bachelors/University degree, Master’s degree preferred.
• 6-10 years of experience
• Experience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial services
• Experience analyzing large datasets; applying mathematical, statistical and quantitative analysis techniques to perform complex analyses and data mining

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees

Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group: Decision Management

Job Family: Business Analysis

Time Type: Full time

Primary Location Full Time Salary Range: zł223,400.00 - zł380,400.00

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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