Business Analyst - Cards (She/He/They)

Capco; Warszawa; Híbrido; PLN 111.600 - 156.240; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employment contract flexibility

Remote work options

Employee benefits packages

Access to online courses

Paid Referral Program

Descripción de la vacante

Capco is seeking a highly analytical and detail-oriented Business Analyst to join our team in Warsaw, Poland. This role focuses on driving innovative payment solutions, especially in credit card products. The ideal candidate will have over 5 years of experience in the payments industry and a deep understanding of card payment processes.

You will collaborate closely with product managers and cross-functional teams, ensuring effective delivery of customer-focused solutions while having the opportunity to work in a supportive and innovative company culture that values your growth and contributions.

Formación

• 5+ years of experience as a Business Analyst in the payments industry.
• Solid understanding of card scheme operations and payment processing flows.
• Familiarity with regulatory considerations like PSD2 and PCI DSS.

Responsabilidades

• Collaborate with product managers to define product requirements for payment solutions.
• Analyze business processes and transaction data to identify opportunities.
• Translate business needs into functional requirements and user stories.

Conocimientos

Analytical skills

Problem-solving

Communication

Agile/Scrum methodologies

SQL proficiency

Regulatory compliance knowledge

Herramientas

Excel

BI platforms

Descripción del empleo

CAPCO POLAND

Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry.

We Are Also

• Experts in banking and payments, capital markets and wealth and asset management
• Committed to growing our business and hiring the best talent to help us get there
• Focused on maintaining our nimble, agile and entrepreneurial culture

About The Role

We are seeking a highly analytical and detail-oriented Business Analyst with deep experience in payments, particularly in credit card products and processing. This role will support the development and enhancement of innovative payment solutions, working closely with product managers, technology teams, and external partners to deliver best-in-class customer experiences.

Key Responsibilities

• Collaborate with product managers to define and refine product requirements for credit card and payment solutions.
• Analyze business processes, customer journeys, and transaction data to identify opportunities for innovation and optimization.
• Translate business needs into detailed functional and non-functional requirements, user stories, and acceptance criteria.
• Support the end-to-end lifecycle of credit card products, including onboarding, authorization, clearing, settlement, and dispute management.
• Conduct market and competitor analysis to inform product strategy and positioning.
• Work with cross-functional teams (engineering, compliance, operations, finance) to ensure alignment and successful delivery.
• Assist in UAT planning and execution, ensuring solutions meet business and regulatory requirements.
• Monitor KPIs and performance metrics post-launch to assess impact and identify areas for improvement.

Required Qualifications

• 5+ years of experience as a Business Analyst in the payments industry, with a strong focus on credit card products.
• Solid understanding of card scheme operations (Visa, Mastercard, etc.), issuer/acquirer models, and payment processing flows.
• Experience working in Agile/Scrum environments.
• Strong analytical and problem-solving skills with proficiency in tools like Excel, SQL, or BI platforms.
• Excellent communication skills, with the ability to translate complex concepts into clear, actionable insights.
• Familiarity with regulatory and compliance considerations in the payments space (e.g., PSD2, PCI DSS).

Preferred Qualifications

• Experience with digital wallets, tokenization, or embedded finance.
• Knowledge of APIs and integration with third-party payment providers.
• Background in launching or supporting innovative card-based products or loyalty programs.

WHY JOIN CAPCO?

• Employment contract and/or Business to Business - whichever you prefer.
• Possibility to work remotely.
• Speaking English on a daily basis, mainly in contact with foreign stakeholders.
• Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, life-insurance).
• Access to 3,000+ Business Courses Platform.
• Access to required IT equipment.
• Paid Referral Program.
• Participation in charity events e.g. Szlachetna Paczka.
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise.
• Being part of the core squad focused on the growth of the Polish business unit.
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients.
• A work culture focused on innovation and creating lasting value for our clients and employees.

ONLINE RECRUITMENT PROCESS STEPS

1. Screening call with the Recruiter.
2. Competencies interview with Capco Hiring Manager.
3. Client’s interview.
4. Feedback/Offer.

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