Billing Specialist, Ad Tech CX — Flexible Hours

Google Inc.; Wrocław; On-site; PLN 248,000 - 254,000; Full time

Benefits offered by this job

Equity

Bonus target

Job summary

Google Inc. in Wroclaw, Poland, is hiring a Billing Specialist for the gTech Ads Customer Experience team. You will manage billing processes, coordinate with partners, and help ensure accurate invoicing and payment flows across regions.

The role requires a Bachelor’s degree or equivalent, 5 years in technical project management or customer-facing roles, and flexibility to work non-standard hours. English proficiency is expected, with opportunities for equity and bonus targets.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience in a technical project management or a customer-facing role.
• Ability to work flexible, non-standard working hours in line with customer requirements.

Responsibilities

• Support updating of existing solution content or create repeatable content and ensure effective documentation of repeatable solutions.
• Help generate partner insights and participate in business reviews with partners to formulate partner strategies.
• Manage project planning, status reporting, timeline estimation, issue tracking, meeting facilitation, and project documentation.
• Execute solutions, with occasional support from peers/community, based on user/partner/client business objectives and technical requirements that have been previously defined, developed, and approved.
• Assist in identifying trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future with some guidance.

Skills

Flexible hours

Communication skills

Customer service

Problem solving

Education

Bachelor’s degree or equivalent practical experience

Job description

Google Inc. in Wroclaw, Poland, is hiring a Billing Specialist for the gTech Ads Customer Experience team. You will manage billing processes, coordinate with partners, and help ensure accurate invoicing and payment flows across regions.

The role requires a Bachelor’s degree or equivalent, 5 years in technical project management or customer-facing roles, and flexibility to work non-standard hours. English proficiency is expected, with opportunities for equity and bonus targets.