Bilingual Healthcare Customer Advisor

Cross Border Talents; Szczecin; On-site; PLN 30,000 - 120,000; Full time

Job summary

A healthcare service provider in Szczecin is seeking a Customer Service Advisor. The ideal candidate will have a medical background and be fluent in Spanish, Portuguese, and English. Responsibilities include providing healthcare advice, effective communication, and handling customer inquiries. This role offers full-time hours, a supportive training approach, and benefits including private medical care and group insurance.

Benefits

Private medical care

Group insurance program

Sports and leisure program

Social activities and events

Qualifications

• Medical background required.
• Excited about the field and eager to continue learning.
• Self-motivated and good at problem-solving.

Responsibilities

• Provide healthcare advice for top brands.
• Communicate effectively between customers and clients.
• Handle incoming requests about pharmaceutical products.
• Build trust with customers.
• Solve emerging issues via multiple communication channels.

Skills

Fluency in Spanish

Fluency in Portuguese

Fluency in English

Effective organization and time management

Multitasking

Education

Bachelor's or Master's degree in medical studies

Degree in Pharmacy/Chemistry/Biology/Biotechnology/Science

Job description

A healthcare service provider in Szczecin is seeking a Customer Service Advisor. The ideal candidate will have a medical background and be fluent in Spanish, Portuguese, and English. Responsibilities include providing healthcare advice, effective communication, and handling customer inquiries. This role offers full-time hours, a supportive training approach, and benefits including private medical care and group insurance.