Automation & Process Intelligence Analyst

Cantor Fitzgerald; Warszawa; On-site; PLN 90,000 - 130,000; Full time

Job summary

Cantor Fitzgerald in Warsaw is seeking an Analyst for the Automation & Process Intelligence team. You will analyse large datasets, map current and future processes, and support the deployment of task mining and process intelligence tools to drive productivity and cost efficiency.

You will work with AI tools like Claude and other chatbots, translate stakeholder needs into clear automation specs, and collaborate with global Shared Services and CoE teams to deliver reliable insights.

Qualifications

• Strong academic background and career progression to date.
• Ability to analyse large, complex datasets and draw clear, actionable conclusions.
• Solid understanding of SQL and data querying.
• Experience with AI tools such as Claude or other chatbots and prompting principles.
• Strong business analysis and requirements gathering skills.
• Excellent written and verbal communication with stakeholders across the organisation.
• Ability to communicate with diverse teams across geographies.
• Process analysis skills to identify inefficiencies and automation opportunities.
• Proactive, autonomous, and collaborative in a dynamic environment.

Responsibilities

• Analyse large and complex datasets to identify inefficiencies and automation opportunities.
• Support deployment and optimisation of Task Mining and Process Intelligence tools (e.g., Mimica).
• Use AI tools like Claude to accelerate data analysis and generate process insights.
• Apply prompting principles to design effective AI prompts.
• Gather requirements and translate needs into clear process and automation specs.
• Query and validate data with solid data modelling knowledge.
• Map current and future state processes with clear documentation.
• Present findings and recommendations to stakeholders across geographies.
• Collaborate with Automation Center of Excellence and Technology teams on solutions.
• Maintain documentation of processes, data sources, prompts and analysis methods.
• Support ad hoc analysis and project work as directed.

Skills

Data analysis

Business analysis

SQL

AI tools (Claude)

Prompting principles

Communication skills

Data modelling

Team collaboration

Education

Bachelor's degree

Tools

Alteryx

Power BI

Tableau

Microsoft Excel

Microsoft Visio

Job description

Main purpose of the Role:

The Automation & Process Intelligence team leads the organisation’s Task Mining, Process Mapping and Process Re‑engineering initiatives, leveraging advanced technologies such as Mimica alongside AI tools. The team works closely with Shared Services functions worldwide and the Automation Center of Excellence to deliver measurable improvements in productivity, accuracy and cost efficiency.

This role is a core part of that team, supporting the discovery, analysis and re‑engineering of business processes. The Analyst will work with large datasets, apply AI tools such as Claude and other chatbots, and liaise with stakeholders across multiple business teams and geographies.

Job Location:

Warsaw, Poland

Hybrid model / onsite for 3 days per week

Key Responsibilities:

• Analyse large and complex datasets to identify inefficiencies, patterns and automation opportunities across Shared Services and business functions.
• Support the deployment and optimisation of Task Mining and Process Intelligence tools such as Mimica for process discovery and re‑engineering.
• Use AI tools such as Claude and other chatbots to accelerate data analysis, documentation and the generation of process insights.
• Apply sound prompting principles to design effective, repeatable prompts that produce accurate and reliable outputs from AI tools.
• Conduct business analysis and requirements gathering, translating stakeholder needs into clear process and automation specifications.
• Query, structure and validate data, drawing on a solid understanding of database principles and data modelling.
• Map current‑state and future‑state processes, documenting workflows clearly for both technical and non‑technical audiences.
• Communicate findings and recommendations to stakeholders across various business teams and geographies.
• Collaborate with the Automation Center of Excellence and Technology teams to ensure proposed solutions align with process requirements and standards.
• Maintain accurate documentation of processes, data sources, prompts and analysis methods.
• Support ad hoc analysis and project work as directed by the Automation & Process Intelligence Manager.

Skills / Competencies required:

The ideal candidate has experience in data analysis, business analysis or process improvement and should be able to demonstrate:

• A strong academic background and good career progression to date.
• The ability to analyse large, complex datasets and draw clear, actionable conclusions.
• A good understanding of database principles, data structures and querying languages such as SQL.
• Practical experience working with AI tools such as Claude or other chatbots, with a solid grasp of prompting principles.
• Strong business analysis and requirements‑gathering skills, with the ability to translate business needs into clear specifications.
• Good written and verbal communication skills with the ability to interact with professionals throughout the organisation.
• The ability to communicate effectively with stakeholders across various business teams and geographies.
• Process analysis skills to identify inefficiencies, vulnerabilities and opportunities for automation.
• A pro‑active attitude with an ability to take responsibility and make decisions, along with flexibility and a willingness to contribute to an exciting, dynamic and multi‑cultural business.

Systems & tools used:

• AI tools and chatbots such as Claude, ChatGPT and Microsoft Copilot
• Task Mining and Process Intelligence tools such as Mimica
• Alteryx or other no‑code / low‑code data analytics platforms
• SQL and relational databases
• Exemplary MS Excel, and proficient with other MS Office
• Power BI, Tableau or similar data visualisation tools
• Process mapping and documentation tools such as Microsoft Visio (an advantage)

Personal attributes:

• Highly motivated, confident self‑starter who is unafraid to ask questions and seek answers
• Strong attention to detail and a commitment to accuracy
• Articulates both written and spoken messages clearly and confidently
• Willing to take ownership and work without close supervision, while also being a team player.
• Able to use judgement to suggest changes and improvements to processes.
• Curious about new technologies, with a genuine interest in AI and automation.
• Proactive and adaptable, able to work well under pressure